Executive Manager
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Job Location:
Wollongong - Australia
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
This role will involve the following duties but not limited to:
- Liasing with Regional Manager on development of project plans timelines and budgets and ensuring that all stakeholders are informed of the projects progress.
- Address all requests and complaints received from clients. Complete the necessary documentation to process client requests at Head Office.
- Be responsible for the day-to-day management and operation of the site/sites including ensuring the service performance and Company KPIs handling of complaints and dealing with employment related matters.
- Be the first point of contact for clients and liaise with clients to build maintain and enhance strong long-term relationships
- Liaise with Regional Manager to establish the budgets for operations. Follow up the budget on a regular basis and make the necessary adjustments to existing contracts/client project.
- Coordinating and allocating resources including personnel equipment and materials to ensure that they are used effectively and efficiently.
- Monitor the quality of the job performed by the cleaning team and immediately addresses any problems
- Engaging and managing stakeholders including providing regular updates and addressing concerns or issues that arise during the project.
- Administrate the provision of the necessary resources for an effective and efficient flow of the cleaning operation including training of staff.
- Ensure building data such as waste figures fault reporting etc. is accurate and relayed to Head Office in a timely manner for the production of monthly client reports.
- Ensure quality assurance implement process improvements and keep relevant policies procedures and resources up to date and available for relevant stakeholders.
- Be responsible for ensuring the Companys WHS objectives and procedures are put into practice by the on-site staff and is responsible for providing suitable resources to ensure that an effective service is provided under safe conditions.
- Holds contact with the Operations Manager to report general issues about the worksites exchange feedback about problematic situations and areas of improvement.
Qualifications :
- Hold relevant qualifications in project management or business administration.
- Minimum of 1-2 years of experience in similar role.
- Proven experience preferably within the Supply Chain & Logistics.
- Excellent negotiation communication and interpersonal skills.
- Familiarity with cleaning industry regulations health and safety standards and best practices.
- Ability to work independently and manage multiple projects simultaneously.
Salary: AUD 84000 per year plus superannuation
Additional Information :
BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and/or Torres Strait Islanders to apply.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Sales Experience
- FileMaker
- Computer Operation
- Lean Management
- Management Experience
- Upselling
- UCC Law
- Project Management
- Microsoft Project
- Sales Management
- Customer relationship management
- Product Development
About Company
About BIC Consolidated BIC Consolidated is a leading provider of cleaning services and we are looking for dedicated cleaners who can join our team.BIC Consolidated's Core Values & Unique Selling PointsBIC Consolidated drives the industry with innovation and ethical practices with our ... View more
