Senior Business Process Improvement Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Within the Diabetes Customer Service and Supply Chain organization we are looking for a Senior Business Process Improvement our team we focus on holistically transforming the customer journey by investing in innovative ways of working from both an organizational and technological perspective. Our team empowers and enables talents to drive processes services digital solutions and capabilities to improve our Diabetes customer experience increase employee satisfaction and reduce our cost-to-serve.You are defining the impact of a solution and you ensure that teams have the right knowledge and confidence to transition through the various phases of change.
You will be working in an international team with colleagues located in different countries. This is a hybrid position with office location in the Center of Expertise in Warsaw.
Responsibilities may include the following and other duties may be assigned:
Evaluation of the current B2B and B2C order-to-delivery and invoicing (OTD&I) business processes to identify opportunities for improvements
Conducting research on emerging trends and technologies for potential implementation
Design and implement strategies that align with the organizations goals
Manage projects from initiation through delivery
Implement process governance ownership and continuous improvements for the OTD&I processes
Be a change management partner for stakeholders during transitions and projects
Required Knowledge and Experience:
Exceptional communication and relational skills both written and verbal to a variety of audiences.
Strong business B2B and B2C process acumen.
Ability to influence others and move toward a common vision or goal.
Strong time project and change management skills.
Bachelors degree
Fluent in English
It would be beneficial for the Senior Business Process Improvement Analyst to have experience with SAP Centerpiece Salesforce and/or CRM (ICE). Additionally experience in Agile Project Management particularly with Scrum methodology would be an advantage. Knowledge of the diabetes medical device industry or the pharmaceutical sector would also be highly valuable for this role.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Senior IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
