Casino Ambassador
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Job Location:
Vinton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Serve as a professional representative on our casino floor while delivering exceptional guest experiences. As our Casino Ambassador you will be the primary point of contact responsible for maintaining guest satisfaction through direct interaction professional communication and personalized attention to our valued players.
- Maintain an active presence on the casino floor providing professional assistance and guidance to guests during their gaming experience
- Serve as a knowledgeable representative of our Players Club program effectively communicating membership benefits and promotional opportunities
- Develop and maintain professional relationships with players through strategic outreach initiatives including personal interactions and formal correspondence
- Provide comprehensive guidance to players regarding Players Club rewards program benefits and redemption procedures
- Collaborate with Casino and Slot Hosts to coordinate and execute high-quality events and programs for member retention and satisfaction
Qualifications :
Required Qualifications:
- Must be AGE years of age or older as required by law
- High school diploma or GED required
- Minimum of 1-2 years of demonstrated customer service experience
- Strong verbal and written communication skills
- Ability to work flexible schedules including nights weekends and holidays
- Proficiency in computer applications including email spreadsheets and player tracking systems
- Willingness to obtain necessary gaming certifications and licenses as required
Preferred Qualifications:
- Previous casino or gaming industry experience
- Knowledge of casino operations and gaming procedures
- Experience with customer relationship management systems
All candidates must successfully complete required background checks and maintain required gaming licenses in accordance with regulatory requirements.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
