Regional Operations Director
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Purpose: To establish and lead the operational backbone of CCH Tagetik Northern Europe enabling the leadership team to focus on strategic growth by centralising revenue operations driving cross-functional alignment and building scalable business processes.
Key Responsibilities
1. Revenue Operations
- Manage the QBR process from a data and reporting perspective: consolidate inputs monitor data quality and prepare accurate performance packs.
- Monitor Salesforce data accuracy and hygiene flag gaps and work with teams to improve completeness and reliability.
- Identify process workarounds to extract actionable insights despite system constraints.
- Deliver clear timely revenue pipeline and performance reporting to support decision-making.
2. Cross-Functional Alignment
- Act as the operational glue across Sales Marketing Alliances Finance and Pre-Sales.
- Coordinate leadership agendas weekly meetings and cross-departmental initiatives to free senior leaders time.
- Ensure consistent alignment of priorities timelines and deliverables across the region.
3. Strategic Operations
- Lead the QBR process from an insight and action-planning perspective: interpret results identify key improvement areas assign follow-up and ensure accountability.
- Implement scalable operational processes to support growth targets.
- Embed delegation principles to enhance ownership and efficiency with tasks allocated appropriately and others prepared to cover key responsibilities during absences.
- Support high-impact projects such as office relocation organisational changes and hiring/onboarding of talent.
- Build the foundation for a Northern Europe operations function with capacity to scale and lead a dedicated team.
Role Impact
- Free up senior leadership time from operational admin enabling focus on revenue generation and strategy
- Increase sales team time for selling by reducing and automating admin tasks while improving accountability through better reporting.
- Accelerate growth readiness by putting foundational operations processes in place
- Improve business visibility through robust reporting actionable insights and accountability tracking
- Create a scalable operations function to support future regional expansion
Skills & Qualifications
Leadership: Proven ability to inspire develop and manage diverse teams.
Strategic Thinking: Skilled at designing and executing long-term operational strategies.
Performance Management: Strong analytical skills to track and improve operational KPIs.
Cross-functional Collaboration: Adept at managing initiatives that span multiple departments.
Compliance Knowledge: Understanding of relevant operational and industry regulations.
Financial Acumen: Expertise in budgeting forecasting and resource allocation.
Training & Development: Experience in designing impactful training programs.
Vendor & Supply Chain Management: Strong relationship-building and negotiation skills.
For more details please contact Carl Rigby at
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Required Experience:
Director
Key Skills
- Sales Experience
- Nursing Home Experience
- Management Experience
- Profit & Loss
- Workers' Compensation Law
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Memory Care
- Public Speaking
- Supervising Experience
