NFP Relationship Management Supervisor
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Job Location:
Raleigh, WV - USA
Monthly Salary:
$ 95400 - 192000
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
Responsibilities:
You will be interfacing with industry leading organizations and their executive teams and building trust and confidence in our ability to understand our clients business objectives and to create and deliver solutions that leverage the platforms that we represent.
Generation of design and specifications for the out of the box and custom solutions.
Engage with clients to build and document requirements. This includes meetings on premises or remote.
Lead and coordinate implementation audit and discovery meetings developing and documenting customer and member journeys.
Build solutions for clients based on business cases and the capabilities of Marketing Cloud as well as NPSP/Nonprofit Cloud and other applications and integrations.
Develop reports and dashboards.
Review test and generate documentation of solutions before delivery to the client.
Maintain an understanding of the capabilities in new Salesforce releases.
Provide accurate accounting of time spent on tasks.
Maintain awareness of budget and constraints.
Act as a point of escalation for team members.
Attend onsite meetings and training sessions throughout the year.
Engage with team members in a collaborative process.
Required Qualifications:
3 years hands-on experience implementing and enhancing Marketing Cloud within the Salesforce Nonprofit Cloud and/or Nonprofit Success Pack (NPSP) platform
Experience with modules and solutions like Program Management Nonprofit Cloud Case Management Marketing Cloud Engagement for Nonprofits Grantmaking Elevate and Accounting Subledger
Experience with automations and flows
Experience leading discovery sessions and gathering requirements
Experience working with nonprofit clients
Experience in a consulting environment
Preferred Qualifications:
Preferred Salesforce certifications: Business Analyst Salesforce Marketing Cloud Consultant Salesforce Administrator Salesforce Nonprofit Cloud Consultant
Ability to quickly learn about new clients their industry and business challenges.
Experience with telecommuting
Be available to travel up to 15%
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law including but not limited to the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the San Francisco Fair Chance Ordinance. For additional information regarding RSMs background check process including information about job duties that necessitate the use of one or more types of background checks click here.
At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95400 - $192000Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
RSM US LLP is the leading U.S. provider of assurance, tax and consulting services focused on the middle market.
