Manager, Software Engineering

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Position overview:

Were looking for a Software Engineering Manager who blends technical depth with product intuition someone who doesnt just deliver features but cares deeply about how they work feel and perform.

Youll lead a cross-functional engineering team modernizing one of the worlds most trusted governance risk and compliance platforms as we move forward to the direction of the AI native software development.

This is not a pure people manager or ticket shepherd role. Were looking for someone who:

• Enjoys getting close to the product collaborating daily with Product and UX to craft exceptional user experiences.

• Brings a QA mindset cares about stability edge cases and how things actually behave in users hands.

• Thrives in uncertainty and isnt afraid to explore new paths or challenge assumptions.

• Wants to lead by example and elevate the team technically culturally and strategically.

Key Responsibilities

• Lead and grow a cross-functional engineering team combining developers and QA engineers into a high-performing unit with shared accountability for quality and delivery.

• Collaborate closely with Product Managers and Designers to shape features from ideation to delivery focusing on usability performance and customer value.

• Raise the engineering bar through thoughtful code reviews mentoring and continuous improvement practices.

• Drive technical direction: influence architecture cloud strategy observability and test automation approaches.

• Cultivate quality ownership: partner with QA to evolve testing frameworks increase automation coverage and make quality everyones responsibility.

• Leverage AI and automation to remove friction from development testing and operations identifying opportunities for intelligent tooling and integration.

• Champion responsible AI practices ensuring transparency explainability and control in every AI-assisted capability.

• Foster a culture of curiosity and experimentation encouraging engineers to prototype measure and iterate rapidly.
• Contribute hands-on when needed (code reviews architecture discussions proof-of-concepts) while empowering your team to own their solutions.

What Youll Bring

• 7 years of professional software engineering experience including 3 years in a people management role.

• A solid technical foundation comfortable discussing system design code quality and architectural trade-offs.

• A product-focused mindset you think in terms of user impact and arent satisfied until the experience feels right.

• Strong experience leading teams in agile environments balancing delivery speed with technical quality.

• Experience with modern development practices: CI/CD trunk-based development infrastructure-as-code etc.

• Understanding of QA practices and automation and an appreciation for testing as a first-class citizen in software development.

• Familiarity with AI/ML concepts and curiosity about practical applications (you dont need to be a data scientist but you should know whats possible).

• Excellent communication skills you can translate between product design and engineering worlds effortlessly.

Preferred Experience

• Hands-on background Angular Python or

• Experience with Cloud (AWS/Azure/GCP) CICD DevOps SQL/NoSQL databases

• Use of AI-assisted developer tools such as Copilot CodeWhisperer or automated code review systems.

• Track record of shipping high-quality user-centered products.

• A natural drive to push boundaries learn fast and make others better around you.

#LI-Hybrid

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}