Customer Success Sales Consultant APAC (Product Specialist)

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The opportunity
Are you passionate about helping customers unlock the full potential of real-time 3D (RT3D) technology As a Customer Success Sales Consultant (Product Specialist) for APAC youll play a pivotal role in connecting Unitys Customer Success offerings from Enterprise Support and Consulting to Professional Training with the needs of our customers across some of the worlds most dynamic markets.

Youll be part of a collaborative high-impact global team that sits at the intersection of Sales Customer Success and Enablement driving customer adoption and long-term value. This is a fast-paced consultative role where your expertise will shape how organisations across APAC use Unitys technology to innovate scale and transform their businesses.

What youll be doing

Partner with APAC Sales teams to identify qualify and position Unitys Customer Success products including Support Training and Consulting to drive customer adoption and retention.
Collaborate with SMEs and regional stakeholders to design and scope customised success solutions aligned with customer goals.
Track and report on Customer Success deal pipeline across the APAC region providing insights that support forecasting and revenue growth.
Work cross-functionally with Enablement Customer Success and Delivery teams to ensure a seamless transition from pre-sales to execution.
Represent Customer Success in strategic customer discussions sharing best practices and showcasing the value of Unitys long-term engagement model.

What were looking for

Proven ability to support sales teams in qualifying and positioning Customer Success Support Training or Consulting offerings to enterprise clients.
Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
Proficiency in managing and analysing sales pipelines using CRM tools such as Salesforce.
Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

You might also have

Familiarity with Unitys ecosystem real-time 3D workflows or digital twin applications across industry and gaming sectors.
Experience supporting enterprise or government clients within the APAC region.
Knowledge of customer success methodologies or service delivery frameworks.
Exposure to professional training consulting or enablement program design.

Additional information

Relocation support is not available for this position
Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees well-being and work-life balance. You can read more about them on our career page.

Unity NYSE: U is the leading platform to create and grow games and interactive experiences. Creators ranging from game developers to artists architects automotive designers infrastructure experts filmmakers and more use Unity to bring their imaginations to life across multiple platforms from mobile PC and console to spatial computing.

As of the third quarter of 2024 more than 70% of the top 1000 mobile games were made with Unity and in 2024 Made with Unity applications had an average of 3.7 billion downloads per month. For more information please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. Therefore we provide employment opportunities without regard to age race color ancestry national origin disability gender or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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Required Experience:

The opportunityAre you passionate about helping customers unlock the full potential of real-time 3D (RT3D) technology As a Customer Success Sales Consultant (Product Specialist) for APAC youll play a pivotal role in connecting Unitys Customer Success offerings from Enterprise Support and Consulting...