Senior Value Expansion Manager

Abbott

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profile Job Location:

Shanghai - China

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION:

Role Description

  • Identify customer training requirements and deliver customer training
  • Coach customers and share knowledge (education)
  • Identify and resolve customer pain points (troubleshooting)
  • Replenish and control customer inventory
  • Build image and brand in eyes of customer
  • Sell or reinforce Abbotts total solution value offering
  • Collect and transmit VOC (Voice of Customer)
  • Contact distributor for certain business opportunity
  • Manage VPT process for new instrument opportunity (Value Expansion).
  • Renewals of most of the assigned accounts (adhering to standard renewals procedures)
  • Menu expansion (utilization of existing products; new product launches)
  • Service sales
  • Product promotion
  • Forecast and Order management
  • Identify/open door for opportunity to expand offering into other departments (prospecting not doing)
  • Spare parts management
  • New assay applications

Requirement

  • Bachelors degree or equivalent relevant experience required.
  • Bachelors degree in Clinical Laboratory/Bio Medical / Engineering /Medical or Commercial is preferred.
  • Practical interfacing with customers
  • Strong people management and communication skills
  • Trouble shooting/problem solving skills
  • Computer skills (word excel power point internet savvy)
  • Shows ability to prioritize without help
  • Negotiation skills
  • Strong sales skills
  • Strong work ethic
  • Service-minded
  • Customer orientation
  • Basic application know-how

The base pay for this position is

N/A

In specific locations the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

CRLB Core Lab

LOCATION:

China > Shanghai : 388 W. Nanjing Road Ciros Plaza

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable


Required Experience:

Manager

JOB DESCRIPTION:Role DescriptionIdentify customer training requirements and deliver customer trainingCoach customers and share knowledge (education)Identify and resolve customer pain points (troubleshooting)Replenish and control customer inventoryBuild image and brand in eyes of customerSell or re...
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Key Skills

  • Program Management
  • FDA Regulations
  • Management Experience
  • Facilities Management
  • Clinical Development
  • Data Management
  • Quality Systems
  • Project Management
  • Research & Development
  • GLP
  • Budgeting
  • Leadership Experience

About Company

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WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more

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