Case Manager Hrly (Part-Time)

Youth Workforce Advisor in the Workforce Innovation and Opportunity Act Grant Case Management Services

Seeking a part-time Case Manager in South Eastern Connecticut to provide career pathway planning advisement to young adults.

Required qualifications:

• Bachelors Degree in Psychology Sociology Human Development Counseling Workforce Development or other relevantdegree fieldplus three years related work experience (will consider equivalent combination of education and experience)
• Ability to thrive withindiverse teams and serve people withdiversesocioeconomic racial and ethnic backgrounds.
• Experiencereliably managing calendar of program duties and meeting deadlines.
• Excellent customer service communication mediation and de-escalation skills; verbal and written.
• Competency withMicrosoft Word and Excel.
• Capacity to complete data-entry tasks utilizing web-based systems maintain accuracy and efficiency in fast-paced environment.
• Ability to infrequently travel within Eastern Connecticut and occasionally statewide with reliable transportation.

Preferred qualifications:

• Experience in Case Management systems having been responsible for a caseload of customers and maintaining requisite data entry.
• Knowledge ofOne-Stop American Job Center services partners and programs.
• Competency in customer assessment techniques andcareer planning.
• Understanding of person- and/or family-centered and trauma-informed service delivery.
• Public Speaking experience.
• Intermediate user of Google Suite (including: Drive Docs Sheets Voice and Forms).
• Job development and knowledge of the business community in Eastern Connecticut.
• Outreach and Marketing activities such as social media page management tabling events etc.
• Bilingual preferred:English/Spanish.

Position responsibilities include:

• Achieving recruitment and contractual performance goals for the Workforce Innovation and OpportunityAct (WIOA)Youth Employment Grant.
• Coaching job seekers through employment plan action step development training funding application procedures and job placement activities.
• Providing referrals to human services andcommunity resources.
• Completing basic mathematic equations for balancing budgets assisting with training-funding applications or requesting support service funding on behalf of job seeking customers.
• Maintaining customer management database and required reporting.
• Providing guidance to job seekers onknowledge oflocal job market training providers and case management best practices.
• Researching labor market demand and industry/position expectations.
• Updating and editing customer résumés and cover letters.

At EASTCONN we believe that diversity is key to our success. We encourage candidates from all backgrounds to apply including those who may not meet every listed qualification. Your passion drive and perspective are what matter most to us.

As an EEO/AA employer EASTCONN provides equal opportunity and prohibits discrimination harassment and retaliation based upon a persons race color religion sex age national or ethnic origin disability veteran status sexual orientation gender identity gender expression or any other characteristic protected under applicable law and caste which is protected by our policies.

AA/EOE

M/F/D/V

Required Experience:

Manager