B2B Project Manager – Medically Tailored Meals (MTM)

About the Team:

The B2B team operates like a startup within CookUnity an entrepreneurial fast-paced and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses organizations and their employees.

This role will be reporting directly to the the Head of B2B with the opportunity in the future to hire train and manage sales representatives in your vertical.

You will work closely with the Head of B2B the sales marketing and product team around strategy and execution.

About the Role

Were seeking a strategic execution-driven Project Manager to lead the launch andcoordination of CookUnitys Medically Tailored Meals (MTM) programs across all markets.

This role will serve as the program integrator orchestrating teams across Product CulinaryLogistics Operations and Customer Experience to ensure each MTM launch is delivering anexceptional experience for both payers members and chefs.

The Project Manager will own the end-to-end implementation lifecycle: from translating clientand payer requirements into operational plans through launch readiness to post-launchoptimization.

Theyll act as thecentral hub between internal teams and external partnersensuring alignment data visibility and accountability at every stage.

This role partners closely with the Culinary Operations Lead and reports to the Head of B2BOperations ensuring cross-functional alignment without direct production ownership

Key Responsibilities

Program Launch & Market Expansion

Lead the planning coordination and execution of MTM launches across all CookUnitymarkets.

Develop and maintain detailed launch timelines trackers and readiness checklists toensure all milestones are met.

Partner with Culinary Ops and Market Directors to validate production readiness Chefparticipation and logistics before launch.

Translate client requirements (frequency medical conditions diets geography) intointernal workflows.

Support pilot phases by tracking KPIs (enrollment adherence satisfaction) and iteratingon launch playbooks.

Program Coordination & Implementation

Act as the central operational point of contact for payer and hospital or clinic partnerspost-contract signature for program implementation.

Translate contractual and compliance requirements into clear SOPs and coordinateexecution with Product Culinary and Logistics teams.

Manage internal launch meetings and ensure alignment between B2B B2C Ops and B2B CX.

Ensure operational readiness across the full value chain: meal production packaginglabeling logistics and support systems.

Manage and mentor the Member Support Coordinator(s) ensuring smooth onboardingorder management and reporting processes.

Culinary & Chef Coordination

Partner with the Culinary Operations Lead and R&D to ensure MTM menus SKUsand volumes align with client needs and kitchen capacity.

Communicate program requirements to the Culinary and R&D teams ensuring clarity oncondition-specific guidelines and timelines.

Gather feedback from users partners chefs and internal culinary partners to improvemenu diversity patient satisfaction.

Product Development & Compliance

Collaborate with Product Nutrition and R&D to ensure the platform supportsMTM-specific workflows (menu selection reporting condition tags).

Maintain a centralized repository of payer-approved menus and clinical standards.

Data Reporting & Continuous Improvement

Consolidate enrollment utilization and satisfaction data into reporting dashboards foraccount managers and payer invoicing.

Monitor key metrics: program readiness launch timeliness member satisfactionretention and client renewals.

Synthesize learnings across programs to standardize best practices and feed continuous

product and process improvement for that specific business line.

Qualifications

46 years of experience in project management program coordination or operations ideally within healthcare nutrition or payer-related programs.

Proven track record of launching and scaling cross-functional programs acrossmultiple markets.

Strong stakeholder management skills able to align diverse teams (product culinaryops CX).

Experience supervising and developing team members.

Excellent organizational analytical and communication skills.

Familiarity with HIPAA payer workflows or health program compliance is a strong plus.

Bilingual English/Spanish strongly preferred

Learn More About CookUnity

We believe great leadership starts with alignment on vision values and ways of working. To give you deeper insight into who we are and what were looking for we invite you to explore:CookUnitys Leadership Principles The values and behaviors that guide how we operate collaborate and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you wed love to connect!

Benefits

Health Insurance coverage

401k Plan

We grow you grow: Stock Options Plan granted on Day 1

Eligible for a bi-annual performance bonus

Unlimited PTO

5- year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals added to your account monthly

Wellness perks: access to fitness subsidies to build a healthy lifestyle

Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!