Guest Relations Manager

Hilton

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profile Job Location:

Brighton - UK

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow

Salary 27810 per annum

A WORLD OF REWARDS

  • Uniform provided and laundered

  • Free and healthy meals when on duty

  • Grow your Career!

  • Personal Development programmes designed to support you at every step of your career

  • A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()

  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

  • Team Member Referral Program

  • High street discounts: with Perks at Work

  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

  • Discounted dental and health cover

  • Discounted Car Parking

  • Up to 4 weeks temporary accommodation if relocating at a discounted rate

  • Modern and inclusive Team Members areas

You will join the Front Office team in the Reception areas of the hotel.

You enjoy delivering a VIP experience to every guest going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests leasing with all departments throughout the hotel to exceed their expectations.

Are you an ambitious hotelier with experience in leading a team Do you have passion for exceptional customer service excellent communication complaint handling and problem solving skills Then this is the job for you!


EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company

EOE/AA/Disabled/Veterans


Required Experience:

Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our co...
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Key Skills

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About Company

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Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.

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