Cust Loyalty Outbnd Sales Rep Baltimore, MD
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Job Location:
Baltimore, MD - USA
Monthly Salary:
$ 39748 - 44165
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.
Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
As the nations largest producer of clean carbon-free energy Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade and we are cultivating a workplace where our employees can grow thrive and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together were creating healthier communities and a cleaner planet and our people are the driving force behind our success. At Constellation you can build a fulfilling career with opportunities to learn grow and make an impact. By doing our best work and meeting new challenges we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families helping them prepare for the addition to highly competitive salaries we offer a bonus program 401(k) with company match employee stock purchase program; comprehensive medical dental and vision benefits including a robust wellness program; paid time off for vacation holidays and sick days; and much more.
Expected salary range of $39748 to $44165 varies based on experience along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
The position of Customer Loyalty Outbound Sales Representative will primarily be responsible for managing inbound calls from both internal and external addition will proactively contact existing and prospective customers via phone or email to build relationships drive sales and increase retention rates.
Primary Duties and Accountabilities
Conduct outbound calls and emails with existing and potential clients to foster relationships promote sales and identify opportunities for upselling or cross-selling to strengthen loyalty and retention.
Use active listening and question-based sales techniques to assess needs suggest appropriate products and guide prospects customers and channel partners as they evaluate products and services.
Meet or exceed monthly sales goals and key performance indicators as outlined on the scorecard.
Handle customer inquiries and resolve issues promptly referring customers to appropriate departments as needed while maintaining accurate records of all interactions in CRM software.
Stay up to date on products services and current campaigns to effectively position the value of our service plans.
Additional Qualifications/Responsibilities
Minimum Qualifications
3-years of customer service experience
High school diploma or equivalent
3-years sales or sales support experience
Ability to handle multiple tasks in a fast paced environment
Strong organizational time management and problem-solving skills
Self-motivated driven to achieve success and focused on personal continuous improvement
Excellent written and verbal communication skills
Skills involved with casting vision negotiation and persuasion
Demonstrated excellent critical thinking skills
Demonstrated ability to embrace and manage change effectively
Ability to travel on a quarterly basis
Preferred Qualifications
Completion of some college-level coursework
Knowledge of Paymentus billing platform
Knowledge of Customer Relationship Management (CRM) software preferably Salesforce and MS Office applications particularly Excel
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.
Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
As the nations largest producer of clean carbon-free energy Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade and we are cultivating a workplace where our employees can grow thrive and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together were creating healthier communities and a cleaner planet and our people are the driving force behind our success. At Constellation you can build a fulfilling career with opportunities to learn grow and make an impact. By doing our best work and meeting new challenges we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families helping them prepare for the addition to highly competitive salaries we offer a bonus program 401(k) with company match employee stock purchase program; comprehensive medical dental and vision benefits including a robust wellness program; paid time off for vacation holidays and sick days; and much more.
Expected salary range of $39748 to $44165 varies based on experience along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
The position of Customer Loyalty Outbound Sales Representative will primarily be responsible for managing inbound calls from both internal and external addition will proactively contact existing and prospective customers via phone or email to build relationships drive sales and increase retention rates.
Primary Duties and Accountabilities
Conduct outbound calls and emails with existing and potential clients to foster relationships promote sales and identify opportunities for upselling or cross-selling to strengthen loyalty and retention.
Use active listening and question-based sales techniques to assess needs suggest appropriate products and guide prospects customers and channel partners as they evaluate products and services.
Meet or exceed monthly sales goals and key performance indicators as outlined on the scorecard.
Handle customer inquiries and resolve issues promptly referring customers to appropriate departments as needed while maintaining accurate records of all interactions in CRM software.
Stay up to date on products services and current campaigns to effectively position the value of our service plans.
Additional Qualifications/Responsibilities
Minimum Qualifications
3-years of customer service experience
High school diploma or equivalent
3-years sales or sales support experience
Ability to handle multiple tasks in a fast paced environment
Strong organizational time management and problem-solving skills
Self-motivated driven to achieve success and focused on personal continuous improvement
Excellent written and verbal communication skills
Skills involved with casting vision negotiation and persuasion
Demonstrated excellent critical thinking skills
Demonstrated ability to embrace and manage change effectively
Ability to travel on a quarterly basis
Preferred Qualifications
Completion of some college-level coursework
Knowledge of Paymentus billing platform
Knowledge of Customer Relationship Management (CRM) software preferably Salesforce and MS Office applications particularly Excel
Key Skills
- Business Development
- Financial Services
- Import
- Air Pressure Handling
- Clinical
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
