Accounts Receivable CreditChargeback Analyst

East Brunswick, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 11-11-2025

Vacancies: 1 Vacancy

Department:

Finance

Job Summary

The role will be based in Cranbury NJ starting second half of 2026

Responsible for monitoring customer accounts for timely payments of shipments follow up on overdue accounts via phone or email closely monitor customer trial balances research/collect all chargebacks relating to Shortages Pricing Discounts Destroy and Field and Return Discrepancies for assigned Brands.

Credit responsibilities:

Contact customers with overdue accounts to collect payments.
Identify and escalate high-risk accounts to management.
Promptly send proofs of delivery for invoices/shipments claimed as non-receipt.
Work closely with other departments such as Sales and Customer Management while handling collection-related inquiries and concerns.
Prepare reports on credit and collection activities.

Chargeback responsibilities:

Actively monitor all customers for chargebacks related to outbound shipping and merchandise budgeted expenses.
Work with and follow up on all potential and existing EDI related chargebacks. ie. UCC 128 labels UPC/EAN Catalog 856s 850s 860s Combining DCs Adjusting Bills of Lading (carrier changes) etc.
Research/follow-up frequently or as denoted in the Customers Vendor Manuals and pursue collection of invalid claims. Must be able to understand the Customer Routing Guides to perform this function.
Interact with Operations. EDI Customer Management and Sales to try to determine and resolve root causes of chargebacks.
Seek Sales approval resulting in write off or credit issuance of all open Destroyed in Field Testers and Markdown Allowances prior to month end closing.
Maintain low balances on unknown claims by obtaining claim copies via customer portals or emailing.
Perform Chargeback code changes timely and accurately.
Maintain positive relationships with customers to ensure successful Settlement negotiations within the Retailers stringent guidelines.
Notify Management of any internal or external issues that could affect Claim Balances creating negative trends.
Perform additional tasks as required by Management.

Qualifications :

4-year College Degree required
Prefer 3 years of Accounts Receivable experience in the retail industry but not required for the ideal candidate.
In this position it is required that the individual be proficient in Excel (intermediate level) has excellent organizational and communication skills can effortlessly multitask and can successfully work independently.

Additional Information :

Hybrid - 3x/week in East Brunswick NJ.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published salary range of $33.00 - $40.00/hour.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

The role will be based in Cranbury NJ starting second half of 2026Responsible for monitoring customer accounts for timely payments of shipments follow up on overdue accounts via phone or email closely monitor customer trial balances research/collect all chargebacks relating to Shortages Pricing Disc...

The role will be based in Cranbury NJ starting second half of 2026

Credit responsibilities:

Contact customers with overdue accounts to collect payments.
Identify and escalate high-risk accounts to management.
Promptly send proofs of delivery for invoices/shipments claimed as non-receipt.
Work closely with other departments such as Sales and Customer Management while handling collection-related inquiries and concerns.
Prepare reports on credit and collection activities.

Chargeback responsibilities:

Actively monitor all customers for chargebacks related to outbound shipping and merchandise budgeted expenses.
Work with and follow up on all potential and existing EDI related chargebacks. ie. UCC 128 labels UPC/EAN Catalog 856s 850s 860s Combining DCs Adjusting Bills of Lading (carrier changes) etc.
Research/follow-up frequently or as denoted in the Customers Vendor Manuals and pursue collection of invalid claims. Must be able to understand the Customer Routing Guides to perform this function.
Interact with Operations. EDI Customer Management and Sales to try to determine and resolve root causes of chargebacks.
Seek Sales approval resulting in write off or credit issuance of all open Destroyed in Field Testers and Markdown Allowances prior to month end closing.
Maintain low balances on unknown claims by obtaining claim copies via customer portals or emailing.
Perform Chargeback code changes timely and accurately.
Maintain positive relationships with customers to ensure successful Settlement negotiations within the Retailers stringent guidelines.
Notify Management of any internal or external issues that could affect Claim Balances creating negative trends.
Perform additional tasks as required by Management.

Qualifications :

4-year College Degree required
Prefer 3 years of Accounts Receivable experience in the retail industry but not required for the ideal candidate.
In this position it is required that the individual be proficient in Excel (intermediate level) has excellent organizational and communication skills can effortlessly multitask and can successfully work independently.

Additional Information :

Hybrid - 3x/week in East Brunswick NJ.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Journal Entry
Customer Service
Collection effort
A/R Management
Past due Account
General Ledger Accounting
Accounting
Excel
Payroll
Financial statement
Collection procedures
Customer Account
Delinquents Account
Direct Reports
Timely collections

Apply Now

About Company

LVMH Perfumes & Cosmetics

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perf ... View more

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