BMW Genius Momentum BMWMINI

Summary:

The BMW Genius serves as the technology expert supporting the sales team and delivering an informative world-class experience while ensuring every customer is completely comfortable with their new BMW during the final delivery.

Duties and Responsibilities:

• Execute a seamless and informative new vehicle delivery process for all customers.
• Demonstrate and explain all vehicle technology and features such as connectivity and navigation.
• Serve as the dealerships primary non-selling product expert for all BMW models.
• Answer technical and feature-related customer questions in-person by phone or via email.
• Conduct proactive Encore follow-up sessions with new owners to provide ongoing support.
• Maintain expert-level knowledge of all current and upcoming BMW models features and updates.
• Actively promote and assist customers with setting up the official My BMW mobile applications.
• Assist the Sales team by providing product and feature information during customer test drives.
• Use the dealerships CRM system to log all customer interactions and schedule appointments.
• Help train and educate coworkers on how to effectively demonstrate BMW technology.

Qualifications :

• A self-starter with a driven work ethic who takes the initiative to manage and prioritize their customer follow-up schedule effectively.
• Comfortable explaining complex technological features to people in a clear and friendly way.
• Exceptional communication presentation and customer service skills.
• Genuine passion for cars technology and continuous learning.
• Must be authorized to work in the USA and possess a valid drivers license.
• Must be able to pass all pre-employment requirements including background check MVR and drug screening.

Preferred Qualifications:

• Strong knowledge of BMW features models and tech packages

Additional Information :

Compensation - Hourly (15-17/hr) Commission):

• Performance-based earnings range: $4500 - $5200 / per month
  • Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule:

• FULL TIME
• Sundays Always Off
• Saturday Availability Required

Perks & Benefits:

• Medical Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines

Remote Work :

No

Employment Type :

Full-time