GSA Front Office
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dedicated GSA - Front Office to join our team. As the face of our hotel you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence.
- Warmly greet and welcome guests upon arrival providing a positive first impression of our hotel.
- Efficiently manage the check-in and check-out processes ensuring accuracy and attention to detail.
- Handle guest inquiries requests and complaints promptly and professionally.
- Maintain up-to-date knowledge of hotel services local attractions and events to assist guests effectively.
- Collaborate with other departments to ensure seamless guest experiences.
- Process room reservations modifications and cancellations using the hotel management system.
- Manage cash transactions and maintain accurate financial records.
- Ensure the front desk area is organized clean and presentable at all times.
- Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting.
Qualifications :
- Diploma in Tourism / Hospitality Management.
- Minimum 1 year of relevant experience in a similar capacity.
- Excellent reading writing and verbal proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good working knowledge of MS Excel Word & PowerPoint.
Additional Information :
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Well-presented and professionally groomed at all times.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Arabic Speaking
- Babysitting
- Advocacy
- Administration Support
- Humming Bird
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
