Global HR Services Delivery Lead

Budapest - Hungary

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

The Global Services Delivery Lead will be accountable for the design implementation and operational performance of global HR service delivery across the employee lifecycle. This role ensures that services are delivered reliably efficiently and in alignment with business needs leveraging technology automation and data-driven insights to enhance employee experience and productivity.

We all have a critical role to play and add value. Here is how this role will help:

Define and execute the global HR service delivery strategy in alignment with organizational goals.
Lead Global transformation agenda to evolve our delivery strategy optimize simplify processes enhance automation and improve service quality.
Own the service delivery model and ensure alignment with global frameworks and compliance standards and risk management.
Drive the development execution and evolution of a holistic employee experience strategy in close collaboration with the GSS organization ensuring alignment with leading external benchmarks and organizational objectives. Leverage data feedback and to continuously
Partner with Global and regional HR Operations organization to shape and continuously improve the end-to-end employee experience drive scalability and efficiency.
Oversee end-to-end delivery of HR services across geographies ensuring consistency scalability and quality.
Monitor service performance through KPIs and SLAs driving continuous improvement and issue resolution.
Manage strategic third-party vendors and outsourcing partners ensuring robust service performance commercial efficiency and service governance.
Lead and develop a team of senior professionals fostering a culture of accountability inclusion innovation and growth mindset.
Build and maintain strong relationships with internal stakeholders including COEs HR Digital regional HR teams GSS and business leaders.
Lead change management efforts to embed new ways of working and ensure successful adoption of service enhancements.

Qualifications :

At Syngenta we are highly people focused we look for professionals who are engaged collaborative and excellent in execution. Leaders are expected to communicate effectively develop teams and lead by example. Our industry and our function are changing rapidly so we are looking for new team members with a strong desire to develop themselves.

You will be a great fit if you have:

Masters degree in Human Resources Business Administration or related field.
Fluent English language knowledge; additional languages a plus.
Minimum 15 years of professional experience with at least 5 years in global HR service delivery or operations.
Proven track record in leading complex transformational projects across multinational environments.
Experience managing large teams and vendor ecosystems in a matrixed organization.
A strategic mindset with proven ability to drive execution and deliver measurable results.
Comprehensive knowledge of HR processes service management principles and digital transformation.
Strong analytical capabilities and experience in strategic decision-making and problem-solving
Outstanding stakeholder management skills.
A collaborative leadership style that aligns with our values of customer success partnership accountability and inclusion.

Additional Information :

Our efforts to become a really good place to work:

Dynamic and international team with great atmosphere
Possibilities to learn and grow
High quality office environment
Possibility of working from home

Discover more about Syngenta Budapest Center by visiting our official website: Link

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status.

#LI-Hybrid

Remote Work :

Employment Type :

Full-time

The Global Services Delivery Lead will be accountable for the design implementation and operational performance of global HR service delivery across the employee lifecycle. This role ensures that services are delivered reliably efficiently and in alignment with business needs leveraging technology a...

We all have a critical role to play and add value. Here is how this role will help:

Define and execute the global HR service delivery strategy in alignment with organizational goals.
Lead Global transformation agenda to evolve our delivery strategy optimize simplify processes enhance automation and improve service quality.
Own the service delivery model and ensure alignment with global frameworks and compliance standards and risk management.
Drive the development execution and evolution of a holistic employee experience strategy in close collaboration with the GSS organization ensuring alignment with leading external benchmarks and organizational objectives. Leverage data feedback and to continuously
Partner with Global and regional HR Operations organization to shape and continuously improve the end-to-end employee experience drive scalability and efficiency.
Oversee end-to-end delivery of HR services across geographies ensuring consistency scalability and quality.
Monitor service performance through KPIs and SLAs driving continuous improvement and issue resolution.
Manage strategic third-party vendors and outsourcing partners ensuring robust service performance commercial efficiency and service governance.
Lead and develop a team of senior professionals fostering a culture of accountability inclusion innovation and growth mindset.
Build and maintain strong relationships with internal stakeholders including COEs HR Digital regional HR teams GSS and business leaders.
Lead change management efforts to embed new ways of working and ensure successful adoption of service enhancements.

Qualifications :

Masters degree in Human Resources Business Administration or related field.
Fluent English language knowledge; additional languages a plus.
Minimum 15 years of professional experience with at least 5 years in global HR service delivery or operations.
Proven track record in leading complex transformational projects across multinational environments.
Experience managing large teams and vendor ecosystems in a matrixed organization.
A strategic mindset with proven ability to drive execution and deliver measurable results.
Comprehensive knowledge of HR processes service management principles and digital transformation.
Strong analytical capabilities and experience in strategic decision-making and problem-solving
Outstanding stakeholder management skills.
A collaborative leadership style that aligns with our values of customer success partnership accountability and inclusion.

Additional Information :

Our efforts to become a really good place to work:

Dynamic and international team with great atmosphere
Possibilities to learn and grow
High quality office environment
Possibility of working from home

Discover more about Syngenta Budapest Center by visiting our official website: Link

#LI-Hybrid

Remote Work :

Employment Type :

Full-time

Key Skills

Forklift
Customer Service
Organizational skills
Basic Math
Dealership Experience
Laundry
SyteLine
Warehouse Experience
Dispatching
Personal Injury Law
Translation
Project Coordination

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About Company

Syngenta Group

To help feed 10 billion people while reducing emissions and improve biodiversity. This is our mission as the global agriculture technology leader. With 59,000 employees in more than 100 countries and hundreds of thousands of agricultural partners worldwide, we are committed to transfo ... View more

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