Maintenance Supervisor

At the Rimrock we dont just maintain spaces we care for the places where moments happen. The Maintenance Supervisor is a hands-on technical expert and team leader who ensures maintenance operations run with precision purpose and professionalism. You will oversee daily maintenance workflows mentor technicians ensure adherence to safety protocols and maintain high standards of quality. With strong attention to detail and an analytical mindset youll ensure the right tasks are being completed the right way at the right time.

Key Responsibilities

Team Supervision & Culture

• Provide clear instruction direction and follow-up to team members.
• Support the onboarding development and technical growth of new maintenance staff.
• Contribute to a culture that is solution-focused safety-first and grounded in mutual respect.

Maintenance Oversight & Technical Leadership

• Perform hands-on maintenance work as needed across hotel and staff housing (e.g. drywall paint doors locks faucets drains).
• Identify and resolve issues proactively addressing small problems before they impact operations or guests.
• Instruct and train team members on essential maintenance skills and safety best practices.
• Ensure all technicians are productively engaged and contributing meaningfully each day.
• Monitor and maintain organization and cleanliness of maintenance shops and workspaces.

Work Planning & System Management

• Use CMMS systems (Transcendent ALICE) to assign update and close out work orders.
• Prioritize urgent and important jobs balancing short-term fixes with long-term maintenance needs.
• Maintain accurate inventory records; communicate material needs to the Maintenance Coordinator.
• Reassign or dismiss team members early if productive work is not available.

Pool Boiler and Facility Systems Support

• Monitor and operate hotel pools and spas; conduct daily water checks and ensure compliance with AHS standards.
• Ensure chemicals are stocked and systems are functioning properly.
• Perform basic boiler operations and equipment inspections (BMS noise/vibration checks leak monitoring).
• Respond to BMS alarms and assist in managing mechanical room operations during off-hours.

Contractor & Equipment Coordination

• Assist with or supervise outside contractors (e.g. HVAC plumbing kitchen systems) ensuring safety and quality standards are upheld.
• Support basic kitchen equipment maintenance (burners thermocouples hinges etc.).
• Ensure technical staff are using tools properly and safely.

Safety Compliance & Emergency Preparedness

• Ensure all technicians follow PPE requirements and health & safety protocols.
• Be familiar with emergency procedures including fire response and evacuation.
• Ensure all work is performed to regulatory and internal compliance standards

Qualifications :

What You Bring

• 3 years of facilities or property maintenance experience including leadership or supervisory roles.
• Strong hands-on technical skills: drywall paint plumbing basic mechanical repair etc.
• Familiarity with CMMS software (Transcendent ALICE) and inventory systems.
• Excellent organizational and time management skills.
• Strong written and verbal communication.
• Basic computer proficiency (Outlook Excel Word).
• Willingness to work flexible hours including weekends or evenings if needed.

Bonus if You Bring

• Red Seal or other trade certification (asset not required).
• Previous hotel or resort experience.
• Familiarity with BMS systems and boiler operations.
• Experience training others on tools equipment and repair techniques.
• Knowledge of Banff-area contractors suppliers or property codes.

Who You Are

You are precise dependable and solutions-driven. You find satisfaction in staying organized solving problems and ensuring things run exactly as they should. You dont wait to be told whats broken youre already fixing it. You work best in a setting where accountability technical excellence and quiet leadership are valued. You take pride in doing things right the first time and ensuring your team does too.

Plan with purpose. Lead with integrity. Stay moved.

Physical Demands

• Regular standing walking bending lifting (up to 50 lbs).
• Use of hand tools and power equipment.
• Work in hot/cold environments and at heights (ladders lifts).
• Occasional after-hours or emergency response.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information :

Job Perks & Benefits:

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartisan to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.
Be you. Be bold. Stay moved.

Remote Work :

No

Employment Type :

Full-time