Senior Manager, Cell Therapy Site and Customer Engagement

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Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the lives of patients and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits services and programs that provide our employees with the resources to pursue their goals both at work and in their personal lives. Read more: Senior Manager Cell Therapy Site and Customer Engagement - Office based in Warsaw - is responsible for the comprehensive onboarding of CAR T therapy centers and for executing the marketing and promotional strategy of BMS products in the field of hematology.

Responsibilities:

1. Onboarding Function (Operations)

Target Group:

• Hospital staff (CAR T centers) including physicians nurses pharmacists operational personnel laboratories logistics and hospital administration involved in onboarding and operational processes related to CAR T therapies.

• Scope of Activities:

• Coordination of the CAR T center onboarding process (qualification activation training operational support).

• Organization and delivery of training on product handling treatment process patient management and therapy safety.

• Implementation and updating of procedures and operational standards in centers.

• Management of contracts and onboarding documentation.

• Ongoing support for centers in resolving operational and logistical issues.

• Monitoring and reporting of onboarding effectiveness and patient service quality.

• Ensuring compliance of activities with company policy legal regulations and ethical standards.

Principles:

• Onboarding activities are non-promotional. Materials used in onboarding must comply with CAR T onboarding guidelines and undergo proper approval processes.

2. Promotional Function (Brand Management & Promotion)

Target Group:

• Hospital staff authorized to prescribe medicinal products in accordance with applicable legal regulations.

• Scope of Activities:

• Development and implementation of marketing strategy and brand plans in line with company objectives.

• Preparation and execution of promotional campaigns and marketing materials for products in approved indications (on label).

• Organization and delivery of promotional meetings conferences workshops and peer-to-peer events.

• Building and maintaining relationships with key opinion leaders and business partners.

• Market analysis trend monitoring and collection of market and competitive insights.

• Collaboration with Marketing Field Medical Market Access Regulatory and Legal teams.

• Ensuring compliance of all activities with company policy legal regulations and ethical standards.

Principles:

• Promotional activities must be clearly separated from onboarding activities (separate meetings materials communication) and should occur only after onboarding process has been completed (per site). Promotional materials must relate exclusively to registered content and undergo proper approval processes.

Qualifications:

• Minimum 5 years of experience in the pharmaceutical sector (marketing sales operations project management).

• Knowledge of hospital processes and referral networks; experience in hematology is preferred.

• Experience in brand management product onboarding and working with sales teams and cross-functional teams.

• Fluency in local language and in English.

• Ability to collaborate with internal and external stakeholders at various levels.

• Ability to conduct trainings presentations and meetings with diverse target groups.

• High awareness of compliance ethics and legal regulations.

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If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

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On-site Protocol

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Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

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