Visual Sales Coordinator

Farmington Hills, MI - USA

Monthly Salary: Not Disclosed

Posted on: 10-11-2025

Vacancies: 1 Vacancy

Job Summary

Electro-Matic a SunSource company has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial commercial and retail markets. As a technology company we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value.

Job Description

This position is responsible for the implementation of all Visual Products lines including: Commercial LED Displays Digital Billboards Factory Displays and LED Lighting projects.

We are in search of an experienced and well-organized Sales Coordinator to provide the necessary support for our inside/outside sales team. The ideal candidate will be the point of reference for the sales team and customers by performing the tasks related to customer order fulfillment scheduling sales calls prospect research sales/presentation support marketing assistance and working with the production team.

The goal of this position is to facilitate the teams activities to maximize their performance and strive for efficiency in the sales process.

The ideal candidate must execute the Visual Sales plan through interaction with the inside & outside sales team customers prospects sustaining long-term relationships with key accounts and furthering Electro-Matics growth and development throughout the industry.

Requirements

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The competencies listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must possess strong interpersonal skills and have effective oral and written communication skills.

Competencies

Strong business creative and technical writing skills

Proficiency in MS Office skills including Word Excel and PowerPoint

Excellent oral and written communication

Effective interpersonal organizational planning and problem-solving skills

Attention to detail and accuracy and ability to multitask

Required Education and/or Experience

Bachelors degree or

2-5 years of customer service or inside sales experience

Valid drivers license required.

Work Environment

Position is an indoor warehouse setting with moderate noise levels including voices office equipment and foot traffic sounds. Employee may interact with customers sales representatives and other internal departments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to:

Sit at desk for extended periods of time

Use arms hands and fingers to handle feel and reach for items

Listen to and talk with fellow staff and internal and external customers

Occasionally crouch and crawl

Be able to lift 20 pounds

Travel

Minor travel may be required for trade shows and customer events.

Job Summary

This non-exempt position is responsible for administrative support for a Sales Team to a targeted customer base enter orders expedite resolve customer issues and act as a general advocate ensuring customer satisfaction. Interact with internal personnel (customer service product line coordinators vendors etc.) to gather data for research and resolution. On-site customer visits to input data directly into customers database to update and transition to new products.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Responds to customer base inquiries entering quotes orders and special pricing.

Responds to customer delivery issues and manages customer back-order reports.

Assist in managing item planning data (safety stock lead time minimum & maximum order quantities) and inventory for key customers.

Enters customer orders by utilizing the customers order entry software maintaining and updating customer part numbers.

Work with Sales Team on blankets and special pricing

Works with the Pricing Administration team to ensure proper sell and rebates are set up and identified for correct commissions calculations.

Problem solves in conjunction with outside sales to meet customer requirements.

Work with third-party contractors to facilitate warranty and non-warranty repairs.

Work with outside sales to increase R&R (repair & return) business.

Manage customers consigned inventory.

Work with customers purchasing personnel to facilitate price changes and amendments.

Manage the Software Upgrade Service (SUS) vendor program.

Develop and maintain relationships with product line contacts.

May arrange sales or company functions (outings lunches etc.)

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source Privacy Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: