Business Systems Architect, AI

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

Were looking for an experienced Business Systems Architect to lead the design implementation and governance of AI-powered internal systems across our organization. This person will sit at the intersection of technology architecture and business enablement helping define how we responsibly and effectively adopt AI within our core applications and workflows.

Youll evaluate and activate AI capabilities in systems like Salesforce NetSuite Notion Workday Slack and others partnering with stakeholders across IT Security engineering and legal to ensure these integrations are secure valuable and scalable.

Youll also play a key role in architecting our internal AI fabric including an MCP (Model Control Plane) matrix that orchestrates multiple models and tools and designing intuitive user interfaces that allow employees to interact with AI capabilities from a centralized consistent experience.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What youll do at Figma:

• Develop a strategic roadmap for how AI features are evaluated adopted and managed across our internal tool stack
• Lead the technical design and integration of AI-powered features within enterprise applications (e.g. Salesforce NetSuite Notion Workday etc.)
• Partner with application owners to define the right use cases for AI enablement and assess ROI risk and compliance implications
• Establish best practices for model selection integration and governance in partnership with IT Security and Data teams
• Define architectural standards for how AI models and APIs are connected authenticated and monitored across systems
• Co-lead the design of our internal AI MCP (Model Control Plane) matrix defining how multiple AI models (LLMs RAG systems copilots) interact with various internal systems
• Support procurement and vendor selection by defining architectural and integration requirements for AI tools and platforms
• Define lifecycle management processes for AI-enabled tools from evaluation to deprecation while ensuring all AI-enabled systems comply with company standards for security privacy and data governance

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.