Senior Coordinator, SMB Growth (Talent Pool)

Delivery Hero

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 10-11-2025
Vacancies: 1 Vacancy

Job Summary


Tasked with the care of a portfolio of partner accounts you will be expected to:
- Have the ability to sell on the phone as second nature.
- Manage and grow the revenue of each account.
- Provide operational support when needed.
- Monitor each accounts performance metrics and ensure compliance with Foodpandas operational standards.
- Meet and/ or exeed the expected daily productivity in terms of the number of calls and sales.
- Meet requirements in the areas of documentation accuracy partner approval and systems processing.
- A knack for objection handling persuasiveness instilling urgency and acting in a fast-paced fashion.
- Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.


Qualifications :

- 2 to 3 years experience within a client management role.
- As this is a 100% telesales role the incumbent must be comfortable to make outbound calls via digital communication tools over extended periods of time.
- Able to communicate in English effectively an added advantage for the ability to speak read & write in Traditional Mandarin.
- Be both data-sensitive and sales-mined.
- Comfortable in working with online business tools such as Google applications experience with Salesforce is a plus.
- An excellent communicator with a consultative-sale approach.
- A strong relationship builder target-oriented resilient and a team player with a willingness to learn.
- Fast learner and able to adapt quickly to constant changes in operational processes.


Additional Information :

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food health and dental insurance and learning and development opportunities!

Remote Work :

No


Employment Type :

Full-time

Tasked with the care of a portfolio of partner accounts you will be expected to:- Have the ability to sell on the phone as second nature.- Manage and grow the revenue of each account.- Provide operational support when needed.- Monitor each accounts performance metrics and ensure compliance with Food...
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Key Skills

  • Compliance Management
  • Microsoft Access
  • Clinical Counseling
  • Financial Concepts
  • Microsoft Publisher
  • Microsoft Word
  • Conflict Management
  • Microsoft Powerpoint
  • Smartsheet
  • Training & Development
  • Epic
  • Project Coordination

About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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