Position Summary: The Office Manager will oversee the daily operations of our home care office managing both caregivers and clients to ensure efficient service delivery and high-quality care. This position involves both office-based and remote work as well as direct communication with clients and caregivers.
Key Responsibilities:
Oversee day-to-day home care office operations
Manage caregiver scheduling assignments and performance
Serve as the primary contact for clients families and caregivers
Conduct caregiver orientations training sessions and evaluations
Handle incoming phone calls client inquiries and service issues professionally
Conduct interviews and assist with caregiver hiring and onboarding
Maintain compliance with home care policies documentation and state regulations
Communicate effectively between office staff caregivers and management
Participate in the on-call rotation as assigned in the on-call schedule
Support the management team with administrative tasks and operational planning
Qualifications:
Bachelors degree preferred but not required (Business Healthcare Administration or related field preferred)
Previous home care or healthcare office experience required
Strong leadership and communication skills
Proven ability to manage both caregivers and clients effectively
Comfortable with hybrid remote work (both office and home-based tasks)
Excellent phone etiquette and customer service skills
Proficient in Microsoft Office and home care scheduling/management software
Highly organized dependable and detail-oriented
What We Offer:
Competitive compensation
Flexible hybrid work schedule
Supportive and collaborative team environment
Opportunities for professional growth and promotion within a growing agency
Responsive recruiterBenefits:Caribou Rewards Program401(k) matchingCompetitive salaryPosition Summary:The Office Manager will oversee the daily operations of our home care office managing both caregivers and clients to ensure efficient service delivery and high-quality care. This position involves b...
Responsive recruiter
Benefits:
Caribou Rewards Program
401(k) matching
Competitive salary
Position Summary: The Office Manager will oversee the daily operations of our home care office managing both caregivers and clients to ensure efficient service delivery and high-quality care. This position involves both office-based and remote work as well as direct communication with clients and caregivers.
Key Responsibilities:
Oversee day-to-day home care office operations
Manage caregiver scheduling assignments and performance
Serve as the primary contact for clients families and caregivers
Conduct caregiver orientations training sessions and evaluations
Handle incoming phone calls client inquiries and service issues professionally
Conduct interviews and assist with caregiver hiring and onboarding
Maintain compliance with home care policies documentation and state regulations
Communicate effectively between office staff caregivers and management
Participate in the on-call rotation as assigned in the on-call schedule
Support the management team with administrative tasks and operational planning
Qualifications:
Bachelors degree preferred but not required (Business Healthcare Administration or related field preferred)
Previous home care or healthcare office experience required
Strong leadership and communication skills
Proven ability to manage both caregivers and clients effectively
Comfortable with hybrid remote work (both office and home-based tasks)
Excellent phone etiquette and customer service skills
Proficient in Microsoft Office and home care scheduling/management software
Highly organized dependable and detail-oriented
What We Offer:
Competitive compensation
Flexible hybrid work schedule
Supportive and collaborative team environment
Opportunities for professional growth and promotion within a growing agency