Senior Manager-Network Automation Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of: Senior Manager-Network Automation Engineer.
We are looking for candidates with relevant of hands-on experience in Routing/switching and Security along with a solid understanding of network automation tools and frameworks. The ideal candidate should be capable of designing implementing and optimizing automated network solutions to enhance operational efficiency and reliability.
Responsibilities
Demonstrated hands-on expertise in managing and troubleshooting multi-vendor routers switches and firewalls.
In-depth knowledge & good hands-on expertise (but not limited) of networking protocols including TCP/IP BGP OSPF VLANs and SD-WAN.
Strong understanding of Linux bridge architecture and its networking implications.
Experience in developing testing and validating network automation playbooks with a focus on identifying gaps and expanding automation coverage.
Ownership of end-to-end automation solutions including design delivery and test case execution.
Responsible for creating business cases high-level design (HLD) low-level design (LLD) and comprehensive solution design documentation.
Well-versed in firewall configurations VPN technologies and implementation of security best practices.
Assist in compliance audits and ensure adherence to industry best practices.
Participate in Lean/Six Sigma projects to improve efficiency.
Perform L3-level network support troubleshooting and issue resolution & should be willing to work in shifts as and when required.
Assist in configuring and managing network devices to ensure optimized performance.
Develop and maintain automation scripts for network provisioning and configuration management.
Implement and support Zero-Touch Provisioning (ZTP) processes for network devices.
Monitor network health detect anomalies and assist in automation-driven remediation.
Configure and install network hardware and software (e.g. routers switches firewalls).
Ensure network security and compliance with organizational policies.
Maintain accurate documentation of network configurations and procedures.
Excellent in customer calls/Meeting/escalation handling & delivery for 24/7 IT operations able to work on pressure.
Good communication Skills

Qualifications
Bachelors degree or certification from an accredited institution in technology with more then 15years of experience or equivalent training
Preferred qualifications
Certifications such as CCNA CCNP or equivalent.
Experience in network operations or automation.
Solid understanding of routing & switching concepts.
Strong problem-solving and analytical skills.
Excellent communication skills and strong customer service skills

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.