Product Support Manager
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
$ 60000 - 80000
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
Product Support Engineer / Technical Support Engineer
Location: Milwaukee Wisconsin
Salary Range: $60000 - $80000
Employment Type: Full-Time
Full Product Training Provided
Product Support Engineer / Technical Support Engineer required for a manufacturer of precision inspection systems used for CNC cutting tools.
Product Support Engineer Responsibilities:
- Build precision inspection systems and related accessories with precision and attention to detail maintaining high assembly standards and verifying functionality before shipment.
- Serve as the primary point of contact for technical and software support diagnosing and resolving customer issues promptly through calls or remote-access tools.
- Lead and contribute to internal initiatives such as testing new components refining product designs or coordinating with developers to resolve software challenges.
- Engage with customers to understand evolving needs recommend suitable add-ons or systems and support sales efforts by fostering strong long-term client relationships.
- Coordinate and perform both in-person and virtual maintenance installations and deliveries for customers across various locations ensuring reliable product performance and customer satisfaction.
- Full product training is provided.
Product Support Engineer Requirements:
- Prior experience in manufacturing.
- Experience as a CNC Machinist or prior experience using CNC cutting tools or metrology products is advantageous.
- Live within a commutable distance from Milwaukee WI.
- Ambitious and looking for growth and development.
- Driving License.
- Full training product training is provided.
Required Experience:
Manager
Key Skills
- Document Controlling
- Cost Accounting
- Business Administration
- Database
- Art
