Stakeholder Coordinator FTC October

Title: Stakeholder Coordinator

Contract Type: FTC until September 2026 - Full Time - 35 hours

Salary: 32881 per annum to 36069 per annum (London weighted salary) or 28886 per annum to 31876 per annum (Regional salary) dependant on experience

Grade: 6

Reporting Office: London Stratford or Manchester Trafford

Persona:Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 11th November 2025 - 11pm

Interview Dates: Wednesday 19th November 2025 via MS Teams

Please click here for the role profile

Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Business Development Team at L&Q:

Were looking for a highly organised and proactive individual to join our team as Stakeholder Coordinator. This is a fantastic opportunity to support the smooth running of the Business Development Team. Reporting to the Business Development Manager you will be working closely with our senior management team and across the Housing Management department to ensure our services are well-managed compliant and effectively communicated.

Youll play a key role in coordinating meetings managing inboxes and correspondence maintaining accurate records and supporting the bulk waste & parking processes. Youll also contribute to the monitoring and evaluation of compliance related issues by assisting with data extraction analysis and reporting.

If this sounds like you we would love for you to apply!

Your impact in the role:

• Support the delivery of Housing Operations (Heads of Service) objectives including fire safety compliance and continuous improvement initiatives.
• Respond promptly and professionally to resident and colleagues enquiries via phone and email ensuring all queries are resolved within agreed timescales.
• Arrange and monitor bulk waste removals ensuring work is completed to agreed standards.
• Manage and administer estate-related contracts ensuring compliance value for money and timely completion of works.
• Coordinate parking related processes including issuing parking permits and replacement fobs and liaising with residents and contractors as needed.
• Ensure data accuracy and completeness within D365 and related systems.

What youll bring:

• Organised flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential
• Excellent technical administrative and co-ordination skills
• To act as a point of contact for internal and external customers and other stakeholders
• Will provide a customer centred professional and competent approach to all tasks
• Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines
• Good at building relationships with people and be able to communicate well with colleagues and residents

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ