Sr Project Manager Westerville, OH Global Strategic Accounts

POSITION SUMMARY

Vertiv is hiring a Senior Project Manager within our Global Strategic Accounts (GSA) Project Execution Team. This is a highly visible and critical role that is responsible for managing multiple data center customer projects and liaising with the project management team to drive communication and coordination between external partners for our data center customer base (customers general contractors site personnel suppliers) and internally across departments (Sales Operations Purchasing Field Services and Finance) to deliver exceptional customer service and on-time delivery for our customers from order acknowledgement to equipment startup.

The Senior Project Manager is responsible for execution of projects including cost schedule quality and customer satisfaction for the assigned customer projects. They will lead the project management team in driving project tasks to completion while taking ownership of Vertiv scope delivery as the primary Vertiv project contact for internal and external stakeholders.

RESPONSIBILITIES

• Work with the Project Management Office (PMO) to help define and develop methods and procedures and institute best practices. Ensures all procedures are enforced on projects.
• Define the required project scope of work and all tasks required to deliver. Collaborate with functional group leaders to develop project execution plans. Coordinate with Order Management plant production Logistics contractors services and warranty groups throughout the project serving as primary point of escalation for potential conflicts to avoid impact to the customer.
• Follow reporting and tracking processes to assure the project is on target for quality schedule and cost targets. Track project reporting and KPIs. Document meeting notes action items and follow through to completion.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams.
• Identify project risks and accompanying risk mitigation plan to ensure that issues are resolved in a timely manner and communicated to the stakeholders.
• Monitor team schedules and ensure coordination of activities on a critical path. Coordinate the team to implement short term and long-term resolution.
• Build develop and maintain business relationships with key stakeholders (contractors customers suppliers etc.)
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by collaborating with cross-functional operational teams.

QUALIFICATIONS

• Associates Bachelors and/or Advanced Degrees or certifications preferred.
• 3-5 years of Project Management experience required.
• Previous experience in Construction project management is preferred.
• Prior power distribution equipment experience preferred.
• Must have ability to communicate effectively including conducting effective meetings and presentations.
• Must be able to work in a matrixed environment.
• Knowledge of construction electrical and mechanical contracting is a plus.
• Critical infrastructure and data center expertise with UPS thermal battery and monitoring is a plus.
• Knowledge of engineering manufacturing processes data center infrastructure and commissioning processes is a plus.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical demands

TIME TRAVEL REQUIRED

• 25%