Credit Controller Supervisor

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

Our client is an expert Solutions Partner that provides customized employee solutions for all business sectors.

Role: Credit Controller Supervisor

Purpose of the Role: Oversee credit control activities lead a team and drive process improvement to minimize credit risk and optimize accounts receivable.

Location: Riverhorse Valley Durban

Industry: Temporary Employment Services

Start Date: Immediate

Qualification and Experience:

Matric
Tertiary - Relevant degree
Minimum 37 Years in Credit Control: Preferably within TES staffing or service-based industries.
Portfolio Management: Experience managing high-value debtor books (often exceeding R30 million) with 30-day or shorter payment terms.
Client Engagement: Proven track record of handling escalated queries negotiating payment plans and maintaining strong client relationships.
ERP & Accounting Systems: Proficiency in systems: Sage SAP or Accpac
A clear criminal and credit record.

Technical & Analytical Skills

Advanced Excel: Pivot tables VLOOKUPs and data analysis for debtor trends.
Automation & Process Improvement: Identifying inefficiencies and implementing tech-driven solutions to streamline collections.
Reconciliations: Strong ability to reconcile complex accounts.

Soft Skills

Team Leadership: Mentoring junior credit controllers setting KPIs and driving performance.
Communication: Clear assertive and diplomaticessential for client negotiations and internal reporting.
Problem-Solving: Quick thinking in resolving disputes identifying root causes of delayed payments and proposing actionable solutions.
Resilience & Tenacity: Ability to thrive under pressure and maintain professionalism in challenging debtor situations

Core Knowledge & Expertise:

Credit Risk Assessment: Ability to evaluate client creditworthiness set credit limits and monitor exposure.
TES Industry Acumen: Understanding of TES billing cycles client contracts and labour-related financial nuances (e.g. wage reimbursements statutory deductions).
Debt Recovery Strategies: Skilled in proactive collections dispute resolution and legal escalation procedures.
Compliance & Legislation: Familiarity with South African labour laws BCEA LRA and POPIA as they relate to credit control and client data.
Financial Reporting: Competence in preparing aged debt reports cash flow forecasts and debtor performance dashboards for senior management.
All other related duties

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Required Experience:

Manager

Our client is an expert Solutions Partner that provides customized employee solutions for all business sectors.Role: Credit Controller SupervisorPurpose of the Role: Oversee credit control activities lead a team and drive process improvement to minimize credit risk and optimize accounts receivable.L...