Duties & ResponsibilitiesCustomer Service
- Ensure high levels of customer service from Tsebo and service providers
- Resolve complaints promptly and escalate when necessary
- Monitor daily facility operations and suggest improvements
- Report daily to the Senior Receptionist Supervisor
Operational Management
- Manage cleaning schedules and ensure facility readiness
- Coordinate events and ensure COVID protocols are followed
- Implement and document workplace improvements
- Operate and monitor telecommunications systems
- Attend regular meetings and propose operational enhancements
Reporting
- Submit accurate daily weekly and monthly reports
- Track complaints compliments attendance and incidents
- Report on telecommunications usage and stationery consumption
- Handle confidential incident reporting professionally
Duties & ResponsibilitiesCustomer ServiceEnsure high levels of customer service from Tsebo and service providersResolve complaints promptly and escalate when necessaryMonitor daily facility operations and suggest improvementsReport daily to the Senior Receptionist SupervisorOperational ManagementMan...
Duties & ResponsibilitiesCustomer Service
- Ensure high levels of customer service from Tsebo and service providers
- Resolve complaints promptly and escalate when necessary
- Monitor daily facility operations and suggest improvements
- Report daily to the Senior Receptionist Supervisor
Operational Management
- Manage cleaning schedules and ensure facility readiness
- Coordinate events and ensure COVID protocols are followed
- Implement and document workplace improvements
- Operate and monitor telecommunications systems
- Attend regular meetings and propose operational enhancements
Reporting
- Submit accurate daily weekly and monthly reports
- Track complaints compliments attendance and incidents
- Report on telecommunications usage and stationery consumption
- Handle confidential incident reporting professionally
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