Sr Director (with experience in LLM, AI, NLP & ML)

About the role:

The Demand Analytics team within the Business Technology and Insights group at Gartner is at the forefront of harnessing AI to better anticipate forecast and predict the future needs of the global C-suite.

We are looking for a Senior Director who is a highly analytical problem solver possesses hands-on experience leveraging AI / ML models and is well-versed in LLM model development / fine tuning. This individual will be a player-coach to members of the team in India and should be comfortable rolling up their sleeves to get the job done as well as leading strategic initiatives.
This role will primarily focus on managing the end-to-end life cycle of all data science and AI projects for the demand analytics team liaising with other data science teams at Gartner to provide business context and requirements for our specific use cases and providing mentorship and guidance to junior team members.

What you will do:

Build expertise to be the center of excellence for Gartners demand sensing data science program

• Pilot innovative ways to mine customer demand indicators from a variety of proprietary and publicly available sources

• Build and design LLM interface that allow Gartners analysts to gain a better sense of client priorities

• Utilize clustering and other unsupervised methods to better understand the most common journeys our c-level customers take

• Coach team members to be world-class analytical experts who can think critically and take an ambiguous business problem break it into solvable workstreams analyze using right quantitative models to discover meaningful patterns insights and information that can inform decision-making

• Influence and guide stakeholders (e.g. Content Leaders IT Insights Strategy & Operations and the Executive Management Team) with insights and recommendations from analysis of C-suite demand patterns

• Develop and continuously improve a methodology to measure the predictive power of various proprietary and publicly available demand signals on content

• Execute on the approach to deliver functionality iteratively

• Take initiative to identify and roll out improvement initiatives

• Own problem structuring analysis and implementation of strategic initiatives and key cross-organizational deliverables partnering with stakeholders and coaching team members

What you will need:

• Experience:14 years of progressive business experience involving advanced business analytics complex problem solving and data science

• Education: Bachelors Degree required with a Masters Degree preferred. Degree with a concentration in statistics data science mathematics engineering computer science or operations research preferred

• Expertise in LLMs/AI and examples of recent work involving LLMs Agentic AI or Gen AI: Examples of recent work that leveraged Gen AI and the tangible business impact it had to the business

• Programming languages e.g. python R SQL

• Strong grasp of common python packages including Scikit-learn Pandas and Numpy

• Mastery of various NLP transformers

• Exceptional problem solving: Proven track record of solving complex problems Critical thinking Analytical reasoning Innovation and using data to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career

• Ability to build out presentations and experience with presenting to senior stakeholders

• Strong technical understanding of data and skills to analyze as well as visualize it

• Statistical analysis including the ability to identify patterns and trends in the data avoid bias and apply the right models/methodologies/calculations

• Attention to detail e.g. data hygiene quality checks documentation etc.

• Rigorous prioritization and working in fast-paced environments: Track record of success in environments with competing and continuously evolving priorities

• Ability to organize and oversee the work of junior team members and coach them to deliver high-quality outputs; engaging teams and key stakeholders across business functions and at all levels of the organization

• Strong collaboration and influencing skills in a highly matrixed environment. Influencing stakeholders and team members based on a command of the facts analysis and implications

• Outstanding verbal and written communication structured engaging and compelling

What you will get:

• Competitive salary generous paid time off policy charity match program Group Medical Insurance Parental Leave Employee Assistance Program (EAP) and more!

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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