Application Engineer

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Chef Robotics is accelerating the deployment of intelligent machines in the physical world starting with food productiona sector facing the largest labor shortage in the U.S. with 1.14M unfilled jobs today and 3.1M projected by 2030. These roles cannot be offshored making robotics essential to keeping production onshore and strengthening Americas manufacturing base. Backed by investors like Kleiner Perkins Construct Bloomberg Beta and Promus Ventures and supported by a world-class team from companies such as Cruise Zoox Google Tesla and Amazon Robotics Chef is rapidly scaling with multiple multi-year contracts and a mission to put an intelligent robot in every commercial kitchen.

About the Role

We are hiring an Applications Engineer to serve as the vital link between our customers and our engineering teams. This role spans the full customer journey from early technical evaluation through deployment production ramp-up and long-term success driving both customer success and product excellence.

If you are excited by a mix of customer engagement hands-on robotics engineering and real-world deployment this position offers a unique opportunity to directly shape how robotics is deployed in large-scale food production environments.

Youll partner with customers to bring robotic systems online drive continuous improvement and directly impact Chefs growth and product roadmap. As a member of our Applications team you will learn a rare blend of technical operational and customer-facing expertise that few roles offer.

Success in this position opens the door to your career growth whether toward technical leadership product management field engineering or customer success sales leadership.

Responsibilities:

Partner with Sales and Product teams during early customer engagements to assess customer needs identify opportunities and evaluate technical feasibility.
Work directly with customers engineering and operations teams to understand their processes challenges and success metrics.
Configure test and validate Chefs robotic systems in the lab working closely with R&D to adapt to each customers unique production environment.
Lead and project manage deployments coordinating across Chefs engineering manufacturing and customer teams to ensure smooth installations.
Lead on-site deployments including installation qualification testing and production hardening
Work hands-on with the systems to test new software configurations and resolve break fix hardware repairs.
Provide post-deployment support to ensure customer satisfaction and identify opportunities for product and feature expansion.
Capture customer feedback and translate it into actionable insights for Chefs product and engineering teams.
Serve as the technical face of Chef Robotics representing our engineering rigor problem-solving mindset and commitment to customer success.

Qualifications:

You are energized by seeing technology make a tangible impact in the real world and enjoy the challenge of bringing complex systems to life in customer environments.
You thrive in dynamic fast-paced settings and can manage multiple deployments customers and competing priorities with professionalism and clarity.
Youre an excellent communicator who can translate between technical and non-technical stakeholders.
Youre self-driven and resourceful with a bias for action and the ability to work autonomously in the field.

Requirements:

BS or MS in Robotics Mechanical Engineering Electrical Engineering Computer Science or a related field
2 years of experience in applications engineering deployment solutions engineering field robotics or a similar customer-facing technical role
Prior experience in at least one of the following: robotics motion planning perception controls or automation systems.
Willingness to travel up to 75% across North America to support customer deployments and on-site work
Familiarity with Linux/Unix Robot Operating System (ROS) and scripting in Python.
Strong organizational and interpersonal skills - comfortable collaborating across technical and operations teams both internally and with customers
Able to work independently and with minimal supervision
Must be available to work a flexible schedule to support customers including some weekend nights and on-call hours

Why Youll Love Working Here

Be part of a mission-driven team transforming one of the worlds largest industries.
Work hands-on with cutting edge robotic systems solving real world problems.
Collaborate with a world class cross functional team of roboticists engineers and operators.
Build rare multidisciplinary expertise at the intersection of robotics operations and customer success.
Benefit from professional growth with exposure to both leadership and technical career paths.

$150000 - $175000 a year

Chef is an early-stage startup where equity is a major part of the compensation package. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range individual pay is determined by additional factors including job-related skills experience and relevant education or training.

In addition to salary and early-stage equity we offer a comprehensive benefits package that includes medical dental and vision insurance commuter benefits flexible paid time off (PTO) catered lunch and 401(k) matching.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: