Solutions Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
As a Solutions Engineer you will act as a technical expert working closely with sales product and engineering teams to understand customer needs and design tailored technical solutions. You will play a key role in both pre-sales and post-sales activities by aligning Razorpays product capabilities with client requirements.
Roles & Responsibilities:
- Have a deep understanding of the entire product suite. Should be up-to-date in technical knowledge and an in-depth understanding of any coding language is a must.
- Responsible for implementation of the solutions provided by Razorpay for key clients.
- Responsible to represent Razorpay from a platform integration perspective with prospective merchants.
- Accountable to ensure successful implementation of platform integration between Razorpay and merchants.
- Support reactive queries and requests raised by merchants within an agreed turnaround time and quality standards.
- Read and respond to integration and platform documents shared by prospective customers.
- Act as a key feedback channel for customers product requirements and expectations closing the loop with the Product team.
- Help validate requirements in case of product customization requests from clients.
Requirements:
- You should have 3 to 5 years of experience in payments or SaaS platform integrations implementations or solutions roles.
- You should hold a BE/ degree in Computer Science IT or related fields.
- You must be proficient in one or more programming languages such as PHP Python or JavaScript.
Required Experience:
Contract
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Online Payments India: Start Accepting Payments Instantly with Razorpay's Payment Suite, which Supports Netbanking, Credit Card & Debit Cards, UPI etc.
