Patient Flow Coordinator [CL2] Spencer

Worker Type:

Work Shift:

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

Position Highlights

Clinic Hours: 8:00 AM - 5:00 PM

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

• Coordinates appointment scheduling and follows office scheduling policies/parameters. Stays up to date on provider protocols and occupational services to schedule appoints appropriately.
• Maintains timely flow of patients.
• Schedules tests and procedures at other facilities and schedules referral appointments to other physicians. Schedule appropriate follow up appointments as needed. Obtaining necessary referrals and authorizations.
• Answers multiple line telephone and routes calls promptly; does not leave caller on hold or unattended for extended periods of time.
• Alerts appropriate personnel to urgent messages/issues that require immediate attention.
• Assist the provider and Nurse with other support duties including but not limited to: faxing scripts histories and physicals and other items as requested; sending patient reminder letters making copies opening mail completion of disabilities forms death certificates and complete DME forms.
• Prepares exam rooms for specific examinations insuring that the necessary equipment and supplies are present. Insures cleanliness and prepares list of medical supplies needed as time allows.
• Rooms patients and takes vitals as requested by the physician or nurse.
• Assists patients with specialty referrals by coordinating follow up appointment with the appropriate specialist. Complete referrals to other providers/entities compiling preparing and faxing/mailing the appropriate paperwork for appointment.
• Review all lab hospital and other reports and put in chart as necessary making a complete chart for the patient upcoming visit with provider. (Discharge summaries ER reports diagnostic testing outside notes labs etc.). Responsible to maintain patient records in an orderly fashion and accessible to the provider.

• High School or GED Equivalent and 3-6 months related experience and/or training; or equivalent combination of education and experience required

• Associates Medical Assisting certificate from a college or Medical Office Technology
• Computer knowledge and skills
• Medical terminology experience

• Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
• Promote Averas values of compassion hospitality and stewardship.
• Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .