Office Manager Central Refunds
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Job Location:
Monthly Salary:
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Miracle-Ear part of Amplifon the global leader in retail hearing solutions is expanding its team of Office Manager Central Refunds. We are seeking passionate driven individuals who are committed to making a difference every day. By joining Miracle-Ear youre not just working for a company youre working towards a purpose; helping people rediscover all the emotions of sound.
Responsibilities:
- Process returns cancellations and corrections in a timely and precise manner.
- Handle refunds and transfers maintaining compliance with financial procedures.
- Support store operations via ensuring smooth communication and workflow management.
- Assist stores with credit card processing
- Manage invoices for accuracy and completeness.
- Deposit and track cash transactions to ensure accuracy and accountability.
- Communicate effectively with stores and team members to provide support resolve issues and maintain strong working relationships.
- Post payments to invoices with accuracy
- Maintain daily reports
Qualifications:
- High school diploma or equivalent
- Administrative reception or customer service background
- Experience working in a healthcare setting is preferred
- 2 years of administrative experience in a professional setting
- 2 years of experience with customer database management
- Comfortable handling inbound & outbound calls
- Proficient in Microsoft Office and Windows
What We Offer:
- Work-life balance hours are M-F 8am-5pm
- Continuous training development & support
- Health Insurance Medical Dental Vision
- Life insurance Health Savings Account 401K with employer match
- Paid Time Off Paid Holidays Volunteer Time Off
About us:
For over 75 years Miracle-Ear has led the way in innovation and customer service helping over 50 million people with hearing loss. With 1500 franchised and corporately owned retail clinics across the United States weve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.
Through the Miracle-Ear Foundation we give back to the local communities we serve with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Our parent company Amplifon is the global leader in the retail hearing aid industry operating nearly 10000 clinics in 29 countries recognition of our commitment to empowering people we are thrilled to announce that Amplifon has been honored as a Top Employer 2024 across Europe the United States Canada and New Zealand by the Top Employers Institute.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
#MiracleEar #OfficeManager
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Office Experience
- Dental Office Experience
- Payroll
- Administrative Experience
- Eaglesoft
- Human Resources
- Bookkeeping
About Company
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