Job Description
Who We Are
AtSmartPA we dont just provide support we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech automotive and retail were the engine behind smarter more efficient operations. With a vibrant client-focused culture and a team driven by creativity no two days at SmartPA are ever the same! As we continue to grow rapidly this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If youre ready to challenge the status quo and create meaningful impact we want to hear from you!
Key Responsibilities and Skills
What Youll DoThe Centre of Excellence (COE) is the driving force behind SmartPA where strategy comes to life. As part of this dynamic client-facing department youll be the heartbeat of our business delivering high-impact tailored support to a key client account daily.
In the role of
Business Support Executive youll play a pivotal role in providing bespoke solutions to a variety of stakeholders. Youll tackle real challenges establish meaningful relationships and make a tangible difference to client success.
This particular role is assigned to one of our dedicated clients meaning you will be representing our brand whilst working very closely with a
global tech giant.
This is a
generalised role for someone with a strong organisational streak and keen aptitude with data and information systems.
What Your Day Will Look LikeCurate and Govern Research Data:Manage the lifecycle of complex unstructured research datasets ensuring data integrity and compliance.
Coordinate content updatesacross platforms (e.g. internal knowledge bases dashboards microsites Google Sheets and NotebookLM) working with stakeholders to gather format and publish information.
Process and clean raw data using tools like spreadsheets preparing it for analysis or reporting.
Develop and documentstandards processes and governance policies for content and data management covering best practices and system usage.
Manage multiple projects simultaneously maintaining a high level of quality under tight deadlines.
Skills
About You
You are highly organised meticulous and comfortable handling large volumes of information. You have a natural curiosity about how data systems work and are always looking for ways to make processes more efficient. You are a reliable and effective communicator who can translate technical data concepts to non-technical colleagues.
Experience
What Youll NeedYour experience is key but your attitude is what sets you apart.
Essential:Proven experiencein a content management data entry or administrative role with a focus on data.
Expert proficiencywith spreadsheet software (e.g. Excel Google Sheets) including functions pivot tables and data validation.
Excellent attention todetailand a methodical approach to identifying and correcting data inaccuracies.
Strong written and verbal communication skills.
Strong understanding of how to simplify data for the end user allowing them to make quick decisions whilst working at pace - whether this be through charts and/ or summarising in a clean meticulous way.
Desirable:Comfortable and familiar with basic querying and data manipulation.
Experience working with aContent Management System (CMS)or aCustomer Relationship Management (CRM)platform.
Experience withdata governancebest practices.
Familiarity with version control and modern documentation practices.
Work Remotely
Yes
Salary
30000 - 40000 (depending on experience)
Schedule
Monday - Friday
Your working hours will be 2:00pm to 10:30pm (UK time) aligned to cover the 9:00am to 5:30pm (EST) business day.
Job Type
Full-time Permanent (37.5 hours per week)
Whats in it for you
At SmartPA we believe in rewarding talent and supporting your growth .
Competitive Salaries
Yearly Bonuses based on company department and individual performance.
Department based incentives.
Hybrid/Remote Work: Whether you prefer a hybrid model or require remote work due to your location were open to discuss options that work for you!
33 Days Holiday: Because rest fuels greatness.
Growth Opportunities: Develop your skills advance your career and grow with a company reshaping the industry.
About us
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience we aim to teach the true value of EA and secretarial services as a fundamental support function in every business providing access to the worlds largest talent pool whilst raising standards and inspiring growth across our marketplace.
We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business delivering SmartPAs world-class back office services.
Whether you want flexible working hours increased income better work-life balance or minimised childcare costs SmartPA enables you to achieve your goals