Quality Assurance Analyst
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Key Accountabilities:
- Perform responsibilities related to Disbursements Processing Operations and other assigned duties.
- Participate in department staff meetings to discuss processing issues and identify clarification measures.
- Engage in meetings focus groups and discussions with internal and external business units to ensure processes are accurately documented and quality checked.
- Complete departmental tasks as assigned by the team leader.
- Collaborate with the team leader to develop team and Business Unit-wide process improvement initiatives and contests.
Qualifications:
- Must have at least one year of tenure at the current level.
- Must demonstrate good and consistent performance metrics.
- Experience in managing multiple tasks and the ability to work in a fast-paced environment.
- Must meet work expectations and adapt to changes in task queues throughout the day.
- Willingness to work overtime including weekends when necessary.
Technical Skills:
- Data Analysis and Research: Ability to locate and gather relevant information analyze and interpret data effectively.
- Administrative: Proficient in validating data checking and comparing information and entering pertinent data into systems.
- Documentation: Capable of providing clear and concise comments to convey history and instructions.
Minimum Skills:
- Good understanding of the teams products.
- Basic operational knowledge of the teams tools and systems.
- Basic working knowledge of the teams processes.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Key Skills
- Test Cases
- SQL
- Quality Assurance
- Agile
- TFS
- Jira
- Software Testing
- Test Automation
- Cucumber
- QA/QC
- SDLC
- Selenium
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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