Service Engineer

Stryker

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Work Flexibility: Hybrid

Join a team thats transforming healthcare through innovation and service excellence. As a Service Engineer at Stryker youll play a critical role in ensuring our cutting-edge medical technologies perform flawlessly in hospitals across the region. Your work directly impacts patient outcomes and strengthens our reputation for quality and reliability.

What You Will Do

  • Deliver technical support and repair services for Stryker products including preparing service quotations and reports for customers and dealers.
  • Conduct product trials and equipment demonstrations in collaboration with the Sales team to support business growth.
  • Coordinate installations and provide on-site preventive maintenance services in hospitals ensuring compliance with documented procedures and ISO standards.
  • Maintain quality standards to ensure zero non-conformance reports during ISO audits.
  • Perform technical repairs and equipment testing in alignment with corporate ISO and local regulatory requirements.
  • Liaise with manufacturing sites to manage product maintenance and replacements efficiently.
  • Execute repair and maintenance services across multiple product portfolios including Instruments Endoscopy Communication Navigation Mako and Mobius.
  • Collaborate with cross-functional teams to deliver seamless service and support across departments.

What You Will Need

  • Minimum university degree in Engineering or a medical-related discipline.
  • On the job training provided
  • Proficiency in basic computer systems and foundational knowledge in mechanical biomedical electrical and radiation technologies.
  • Fluency in spoken and written English and Chinese.

Travel Percentage: 10%

Work Flexibility: HybridJoin a team thats transforming healthcare through innovation and service excellence. As a Service Engineer at Stryker youll play a critical role in ensuring our cutting-edge medical technologies perform flawlessly in hospitals across the region. Your work directly impacts pat...
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Key Skills

  • Debugging
  • Computer Networking
  • ConnectWise
  • PKI
  • PowerShell
  • Windows
  • C#
  • Automotive Diagnostics
  • Medical Imaging
  • Azure
  • Technical Support
  • Troubleshooting

About Company

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Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more

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