DMV Customer Service Technician (WageHourly) Multi-HireMulti-Location in Richmond District DMV02623

Title: DMV Customer Service Technician (Wage/Hourly) Multi-Hire/Multi-Location in Richmond District -DMV02623

State Role Title:

Hiring Range: $19.72. Prior relevant DMV work experience may increase the wage rate

Pay Band: 3

Agency: Department of Motor Vehicles

Location:RICHMOND CENTRAL CSC

Agency Website:

Recruitment Type: General Public - G

Job Duties

Virginias Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Customer Service Technician at the Portsmouth Customer Service Center. If you possess strong customer service and problem-solving skills with a willingness to learn and want a career with growth opportunities we would like to talk with you.

The selected applicants will handle various customer transactions to include communicating policies procedures and regulations; issuing IDs; processing applications; administering vision driver and in-car road addition processing vehicle registrations and titling tax collection and other DMV related services.

Training will be provided to ensure your addition we offer a competitive salary excellent health and retirement benefits twelve paid holidays per year paid annual sick and family/personal leave and deferred compensation.

The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves a wide array of businesses including dealers fuels tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values we live them!

Minimum Qualifications

Job Requirements:
-Customer service experience working in a fast paced environment.
-Experience using a personal computer or other automated systems.
-Excellent oral and written communication skills.
-Flexibility to work M-F and Saturday.
-Strong organizational time management problem solving and multitasking skills.
-Must have attention to detail accuracy and complete assignments on time.
-Experience working in a team or group environment.
-Can lift 10 25 pounds.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

As a condition of employment DMV will be alerted of any moving violation convictions including suspension of license.

Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact for assistance.
Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT.

Contact Information

Name: DMV Employment

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.