Manager Pharmacy

Responsible for the management and operation of the Department of Pharmacy in accordance with the hospitals stated philosophies goals and objectives to ensure the consistent provision of high-quality patient care.

1. Job Specific Duties
   1. Assures that the highest quality of employees is hired and appropriate licensure is maintained.
   2. Coordinates the daily activities of the pharmacy department including the scheduling of necessary staff to carry out pharmacy services.
   3. Receives and researches all requests from health care professionals (including but not limited to medical pharmacy nursing or remote hospital staff) for drug information and provides written/verbal response.
   4. Cultivates and maintains good working relations with the Medical Staff and other department personnel.
   5. Coordinates and participates in the initial training/orientation of new pharmacists and technicians.
   6. Performs mandatory review of each employees performance in a timely manner.
   7. Participates in the formulary review process by developing drug monographs related data collection and recommendation for submission to the Pharmacy & Therapeutics Committee.
   8. Coordinates reporting of Adverse Drug Reaction reports on a quarterly basis to the Pharmacy & Therapeutics Committee.
   9. Ensures compliance with State and other regulatory agencies such as the JCAHO DEA FDA etc.
   10. Maintains appropriate hospital/pharmacy licensure.
   11. Oversees pharmacy inventory and stock levels ensuring adequate quantities while avoiding excess amounts.
   12. Oversees clinical pharmacy functions (MUE patient medication history/review pharmacokinetics).
   13. Works in conjunction with all Nurse Managers to ensure efficient and accurate distribution storage and security of all pharmaceuticals in areas outside of the pharmacy department.
   14. Attends and participates in all assigned hospital committees.
   15. Reviews departmental systems effects changes as needed to improve services and simplify workflow.
   16. Monitors workflow of the department; promotes harmonious working environment; encourages staff involvement in improvement for the department.
   17. Follows policies and procedures in the seven areas of the Environment of Care to include: safety security hazardous medical/waste emergency preparedness life safety medical equipment and building utility systems.
   18. Understands role in maintaining standard inventory PAR levels.
   19. Understands reorder points (based on PAR levels).
   20. Understands process for ordering product through wholesaler.
   21. Understands process for ordering product direct from manufacturer.
   22. Describes monitoring process.
   23. States process for adding items to Want Book.
   24. Demonstrate ability to run shelves for re-ordering product.
   25. States hospital/department policy and procedure for ordering.
   26. Demonstrates ability to place order using the ECHO system.
   27. Demonstrates ability to check for appropriate contract and generic substitutions in the ECHO program.
   28. States necessary lead times for ordering items
2. Hospital Wide Requirements
   1. Observes department/hospital policies concerning smoking telephone use dress code and other rules governing conduct while at work. Follows established hospital guidelines with regards to appropriate access of information.
   2. Meets hospital wide and department specific educational requirements. Attends all annual mandates / required in-services: (i.e. CPR Safety infection control) CPR current if required. Maintains a current Employee Health screening status as per hospital policy.
   3. Utilizes hospital/departmental manuals appropriately. Knowledgeable of location and use of emergency response equipment. Responds to Emergency Preparedness Plans according to hospital policy.
   4. Attends and participates in a minimum of 3/4ths of required meetings such as departmental or committee meetings. Maintains inter and intra departmental communication ex MOX.
   5. Employee demonstrates an understanding of and adherence to the Code of Conduct. Employee conduct reflects the companys values and a commitment to the Code of Conduct
   6. Maintains a safe and orderly work area. Cleans equipment as needed. Maintains equipment in safe and proper working condition through correct use and appropriate notification of malfunction.
   7. When indicated completes occurrence reports in a timely manner.
   8. Complies with and helps to enforce safety and health policies. Applies appropriate ergonomic principles to reduce the potential for job related injuries.
   9. Implements all policies and procedures to identify and reduce the risks of acquiring and transmitting infections among patients employees and others.
   10. Follows appropriate channels of communication.
   11. Displays effective customer relations skills.
   12. Identifies self-improvement/department improvement needs and seeks appropriate resources. Accepts responsibility for action and omissions.
   13. Willing to adjust personal schedule to meet hospital staffing needs.
   14. Reports to department on time and prepared to begin assigned duties.
   15. Provides proper notification and advance notice for absence or tardiness. Takes corrective action to prevent recurrences.
   16. Supports and encourages harmonious working relationships. Promotes an environment for an interdisciplinary team approach.
   17. Self-motivated; utilizes effective time management. Seeks additional work as time permits.
   18. Able to act independently. Seeks guidance about questionable or uncertain situations.
   19. Helps assure the department runs effectively and efficiently and assists with improvement projects.
   20. Achieve goals set prior year (employee development sheet item one).
3. Leadership
   1. Clearly communicates and integrates the hospitals mission vision values and goals at the department level.
   2. Participates in hospital-wide strategic planning process and carries out delegated initiatives effectively.
   3. Conducts and documents departmental meetings at a minimum of 10/year or as appropriate to the department. Documentation includes follow-up on current issues.
   4. Develops and implements policies and procedures that guide and support the provision of services.
   5. Consistent in the administration of policies and procedures.
   6. Recommends a sufficient number of qualified and competent persons to provide care or service.
   7. Exhibits effective time management / organization skills including prioritizing and delegating.
   8. Plans & develops an annual operating and capital equipment budget based on input from employees physicians & others.
   9. Monitor financial reports identifies variances plans and implements opportunities for improvement. Assesses outcome of action plan. Completes monthly DOR variance report.
   10. Determines the qualifications and competence of department personnel. Ensures and documents competency of staff including age specific competency.
   11. Provides new employees with a complete orientation process that includes feedback from primary preceptors.
   12. Provides timely Initial and annual performance evaluations.
   13. Provides and communicates evaluation of staff performance on an on-going basis and at scheduled performance evaluations. Complete including all attachments examples specifics and goal setting with staff.
   14. Recruits interviews selects and hires appropriate employees in cooperation with Human Resources. Turnover rate:
   15. Plans and provides in-service training and continuing education of all persons in the department. Utilizes internal and external resources as appropriate.
   16. Effectively utilizes the problem-solving procedure to resolve employee issues satisfactorily. Counsels employees when necessary and takes appropriate disciplinary action. Last available employee satisfaction scores increase or decrease.
   17. Plans designs measures analyzes and improves departmental performance and maintains appropriate quality control programs. Implements on a timely basis.
   18. Involves & educates employees in performance improvement activities.
   19. Acts on performance issues identified by patients/family physicians quality monitors etc. Brings appropriate issues through the hospital-wide performance improvement process.
   20. Identifies and supports a unit safety trainer to ensure departmental training is timely and accurate. Departmental representation at % of safety trainer meetings.
   21. Ensures department specific policies/plans/ practices to maintain a clean safe and risk-free environment. Departmental response to emergency preparedness drills. % code evaluation forms completed.
   22. Educates staff on EOC issues including performance monitors new/updated policies & plans & participation and response to hospital-wide drills/incidents.
   23. Collaborates with Risk Management to identify investigate resolve and minimize departmental occurrences.
   24. Reinforces the companys values and promotes the Code of Conduct.
   25. Meets leadership obligations under the Ethics and Compliance Program.
   26. Quality/Patient Safety Accountable for identification of risks hazards and mitigation efforts of unsafe practices.

Experience - 5 years as pharmacist.
Education - Graduate of Pharmacy Program
Special Skills - Must be highly proficient in the management skills of planning controlling coordinating and measuring departmental activities as they relate to hospital pharmacy. Licensure - Unrestricted license through Louisiana Board of Pharmacy