Key Account Manager
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Job Location:
Copenhagen - Denmark
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Summary
Were looking for an experienced Key Account Manager to help us grow and strengthen partnerships with our small and medium business (SMB) clients. Youll play a key role in driving renewals upsells and cross-sells of our cybersecurity solutions while ensuring every client feels supported valued and confident in choosing us.Job description
What youll do
Build and maintain strong long-term relationships with SMB clients to support growth and retention.
Manage the full post-sales process from onboarding to renewals and expansions.
Understand each clients business goals and recommend solutions that meet their needs.
Handle and resolve client issues promptly maintaining trust and satisfaction.
Negotiate contracts and ensure timely delivery on all client commitments.
Identify and close renewal upsell and cross-sell opportunities within your assigned accounts.
Drive pipeline generation and revenue growth through proactive account management.
Deliver accurate forecasts and keep sales activities updated in Salesforce.
Meet or exceed quarterly and annual revenue goals and quotas.
Lead regular business reviews (in person or virtual) to discuss progress and uncover new opportunities.
Present and promote our cybersecurity solutions through demos events and targeted campaigns.
Collaborate closely with resellers and internal teams to build new pipeline and support clients effectively.
Coordinate sales activities across teams and ensure smooth communication and execution.
Continuously develop product and market knowledge to stay ahead of industry trends.
Shadow senior colleagues when needed to learn best practices and strengthen your sales expertise.
What youll bring
At least 6 years of total professional experience with 3 years in field sales (software or tech industry).
Experience in cybersecurity SaaS or SMB technology sales is a strong advantage.
Solid understanding of CRM systems; Salesforce experience preferred.
Strong negotiation and account planning skills with a consultative sales approach.
Excellent written and verbal communication skills in English and Danish language.
Proven ability to build trusted client relationships and manage complex accounts independently.
Self-driven organized and detail-oriented with a passion for achieving results.
Team-oriented mindset and willingness to learn from colleagues and coaching.
#LI-MK1 #LI-Hybrid #senior
Primary location
CopenhagenAdditional locations
Time type
Full timeRequired Experience:
Manager
Key Skills
- IT Hardware
- Ado
- Agriculture
- Market Research
- Art And Craft
About Company
ESET started in 1987 as a project of two young programming enthusiasts who wrote a program for the detection of one of the world’s first computer viruses. Back then they did not know their program would become one of the most successful antivirus programs in the world – NOD.Since then ... View more
