HR Manager, Global HR Operations & Payroll – Design Hotels

Position Summary
HR Manager Global HR Operations & Payroll will work closely with the Director Human Resources to put the HR strategy into practice. The role supports optimization of HR processes and structures drives people operations enhances employee experience and fosters strong people relations.

As HR Manager you will oversee core HR functions with a primary focus on payroll operations across the UK USA Singapore and Germany. You will also manage recruitment employee relations performance management compliance HR policy development and supervise a team of two direct reports to ensure smooth HR service delivery.

Scope

• Location: Berlin
• Language Requirements: Fluent in English and German
• Work Model: Onsite

Key Responsibilities

Payroll Management

• Manage and prepare preliminary monthly payroll for the UK USA Singapore and Germany ensuring compliance with local laws and regulations.
• Liaise with external payroll providers to ensure accuracy and timeliness of compensation benefits and deductions.
• Review and verify payroll data including tax compliance benefits pensions and deductions.
• Prepare and submit payroll reports to Finance as per defined processes.
• Resolve payroll discrepancies and remain up to date with payroll legislation.

HR Operations

Recruitment & Onboarding

• Lead full-cycle recruitment including job descriptions sourcing interviewing and hiring recommendations.
• Partner with hiring managers to define job requirements and competencies.
• Manage smooth onboarding processes for new hires.
• Strengthen employer branding through recruitment and candidate experience initiatives.

Employee Relations

• Serve as first point of contact for employee questions and concerns.
• Manage disciplinary processes investigations and conflict resolution in line with employment law and company policy.
• Foster effective communication and a positive inclusive workplace culture.
• Manage offboarding and ensure records are deleted per legal and company policy requirements.
• Conduct exit interviews and provide retention insights.

Performance Management

• Support the appraisal process and ensure timely feedback and development opportunities.
• Assist managers with performance goal setting and managing underperformance.
• Drive training and development programs aligned with company growth strategy.

Compensation & Benefits

• Administer compensation and benefits programs across jurisdictions.
• Conduct benchmarking and salary surveys to maintain competitiveness.
• Oversee pension schemes and additional benefits globally.

HR Compliance & Legal

• Ensure compliance with employment laws across the UK USA Singapore and Germany.
• Update HR policies and handbooks in line with legal changes.
• Lead HR compliance audits and investigations in collaboration with Legal and Finance.
• Maintain accurate employee records and ensure data protection compliance (e.g. GDPR).
• Support legal cases and liaise with lawyers as needed.

HR Data & Reporting

• Maintain HR metrics including turnover headcount employee satisfaction and performance.
• Prepare regular HR reports with insights and recommendations.
• Ensure accurate and uptodate HRIS data.
• Support implementation of digital tools for HR and admin processes.
• Oversee content and HR communication on the social intranet.
• Create and update internal presentations and documentation.
• Handle daily administrative tasks in English.

Employee Engagement & Wellbeing

• Lead initiatives for employee engagement corporate events recognition programs and wellbeing activities.
• Develop wellbeing mental health and worklife balance initiatives.
• Conduct employee satisfaction surveys and implement improvements.

HR Strategy

• Partner with the DHR to develop and execute HR strategies aligned with business objectives.
• Support organisational development initiatives (restructuring talent management succession planning).
• Contribute to diversity and inclusion strategy across all locations.
• Support HR and company budgeting including staffing and payroll forecasting.
• Actively support Marriott integration and roadmap execution.

Stakeholder Management

• Lead a team consisting of an Assistant HR Manager and a Working Student.
• Work closely with IT to ensure smooth HR and staff operations.
• Build strong relationships with global employees partners and stakeholders.

Candidate Profile & Experience

Experience

• 34+ years handson HR experience with focus on HR operations and international payroll.
• Proven experience managing multicountry payroll (Germany + at least one of UK USA Singapore).
• Experience leading and developing a small HR/administration team.
• Strong knowledge of German labour law and broad understanding of international HR compliance.
• Confident working with HR systems audits reporting and optimisation.
• Advanced MS Excel skills and strong analytical capabilities.
• Ability to work independently prioritise and make sound decisions in a fastpaced environment.
• Strong stakeholder management skills with crossfunctional and global collaboration experience.

Mindset & Personal Qualities

• Operationally grounded structured handson resilient and serviceoriented.
• Able to think end-to-end and sustainably improve processes.
• Empathetic clear communicator reliable pragmatic calm under pressure.

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