AI Solutions Architect JD
Three major programs in scope:
Guided Personal Service (GPS) program A large solution Scaled Agile framework-based (SAFE) program consisting of 3 agile release trains. Primary stakeholders support our Healthcare member and provider contact centers. We are in year 7 of a multi-year journey to expand support for additional lines of business in support of our business teams mission. We are currently focused on integrating Medicaid into GPS.
Member Experience (MX) A single Agile Release Train SAFE program with the goal of increasing the satisfaction and decreasing friction of Aetnas members through timely digital communications enhanced digital experience and data/analytics.
Your Aetna Virtual Assistant (YAVA) / Live Chat A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVRs with Conversational AI.
Required Skills:
- Architectural/technical experience with Gen AI (RAG/chain frameworks Vector DB searches and embeddings Agentic AI etc.)
- Architectural/technical expertise with cloud especially GCP Azure AWS (native cloud agnostic container etc offerings) and cloud/SAAS systems integration.
- Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
- Experience designing systems that leverage Kafka for messaging/streaming.
- Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization sharding and other data-centric patterns
- Experience with the design and development of complex systems; employs a disciplined and rigorous approach
- Adept at requirements analysis estimation systems and application design and testing
- Familiarity with popular Design Patterns.
- Excellent collaboration influencing and consensus-building skills. Ability to work with persons in all job functions (e.g. product program developers etc).
- Excellent verbal and written communications
- Ability to manage multiple competing priorities with minimal supervision. Self-directed
- A great team player with demonstrable experience delivering superior software products via Agile methodologies
- Experience on an Agile team
- Experience with modern languages frameworks and technologies such as Java JavaScript messaging queuing infrastructures as well as cloud and on-premise infrastructure and services
- Experience with distributed computing architectures including race conditions parallelism and concurrency control
- Meeting facilitation with stakeholders partners and team
Desired Skills
AI Solutions Architect JD Three major programs in scope: Guided Personal Service (GPS) program A large solution Scaled Agile framework-based (SAFE) program consisting of 3 agile release trains. Primary stakeholders support our Healthcare member and provider contact centers. We are in yea...
AI Solutions Architect JD
Three major programs in scope:
Guided Personal Service (GPS) program A large solution Scaled Agile framework-based (SAFE) program consisting of 3 agile release trains. Primary stakeholders support our Healthcare member and provider contact centers. We are in year 7 of a multi-year journey to expand support for additional lines of business in support of our business teams mission. We are currently focused on integrating Medicaid into GPS.
Member Experience (MX) A single Agile Release Train SAFE program with the goal of increasing the satisfaction and decreasing friction of Aetnas members through timely digital communications enhanced digital experience and data/analytics.
Your Aetna Virtual Assistant (YAVA) / Live Chat A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVRs with Conversational AI.
Required Skills:
- Architectural/technical experience with Gen AI (RAG/chain frameworks Vector DB searches and embeddings Agentic AI etc.)
- Architectural/technical expertise with cloud especially GCP Azure AWS (native cloud agnostic container etc offerings) and cloud/SAAS systems integration.
- Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
- Experience designing systems that leverage Kafka for messaging/streaming.
- Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization sharding and other data-centric patterns
- Experience with the design and development of complex systems; employs a disciplined and rigorous approach
- Adept at requirements analysis estimation systems and application design and testing
- Familiarity with popular Design Patterns.
- Excellent collaboration influencing and consensus-building skills. Ability to work with persons in all job functions (e.g. product program developers etc).
- Excellent verbal and written communications
- Ability to manage multiple competing priorities with minimal supervision. Self-directed
- A great team player with demonstrable experience delivering superior software products via Agile methodologies
- Experience on an Agile team
- Experience with modern languages frameworks and technologies such as Java JavaScript messaging queuing infrastructures as well as cloud and on-premise infrastructure and services
- Experience with distributed computing architectures including race conditions parallelism and concurrency control
- Meeting facilitation with stakeholders partners and team
Desired Skills
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