Terminal Manager

Cordele, GA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Terminal Manager

Department: Operations
Reports To: Vice President of Operations

Location: Cordele GA
Job Type: Full-Time On-site

Company Overview

We are a leading privately held liquid food-grade tank carrier with a vision to be the best in North America. Our mission is to deliver outstanding customer service by ensuring our customers products are transported safely and on time-every day all year round. Demand for food products remains strong even during economic downturns and as a result we are expanding to meet growing customer needs for additional food-grade tank capacity.

Role Overview

The Terminal Manager will manage and lead the day-to-day operations of our Northeastern terminal. The terminal operates 24 hours a day 7 days a week 365 days a year. This position ensures that terminal staff consistently provide exceptional customer service delivering products safely and on time. The Terminal Manager has full P&L responsibility and oversees hiring training safety compliance business development and customer retention.

Successful team members are ambitious motivated and passionate about providing world-class service. This role requires a strategic thinker who can also be hands-on in daily operations leading by example and driving business growth.

Key Responsibilities

Ensure customers products are delivered on time and safely while maintaining consistent professional communication and exceptional customer service.
Manage the terminals profit and loss performance; implement strategies to improve profitability control costs and enhance processes.
Coordinate all operational activities to optimize personnel and equipment utilization.
Evaluate and refine internal processes to improve efficiency and reporting accuracy.
Maintain effective communication between company leadership drivers and staff regarding operational updates and delivery information.
Oversee driver and employee performance management including corrective actions counseling performance improvement plans and training.
Manage driver expectations to maximize productivity and revenue while ensuring home time accurate pay and retention.
Oversee operations maintenance and tank wash teams.
Review customer rates periodically to ensure competitiveness and profitability.
Promote strategic business growth customer and driver satisfaction and retention.
Train and retrain office staff and drivers on procedures and best practices.
Assist with recruiting hiring and onboarding new drivers and employees.
Select and hire the best-qualified candidates for open positions; collaborate with recruiting as needed.
Ensure payroll accuracy through precise dispatch execution.

Required Skills & Abilities

5 years of proven leadership ability to motivate manage and develop teams.
Strong interpersonal and communication skills both written and verbal.
Ability to perform under pressure and adapt quickly in a fast-paced environment.
Customer service excellence with the ability to convey value and build trust.
Solid understanding of trucking operations including dispatch routing scheduling tracking and rate negotiation.
Proficiency in Microsoft Office; AS400 or Innovative system experience preferred.
Exceptional organizational skills attention to detail and ability to multitask effectively.
Strategic thinking combined with a hands-on management approach.

Qualifications

Previous terminal or business unit management experience required.
Trucking industry experience required; food-grade transportation experience preferred.

Work Authorization

We comply with the Immigration Reform and Control Act of 1986 and employ only U.S. citizens and non-citizens authorized to work in the United States.

Equal Employment Opportunity (EEO)

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by applicable laws. This policy applies to all employment practices including recruiting hiring promotion termination compensation benefits and training.

Benefits

Competitive salary
Comprehensive health dental and vision insurance
401(k) plan with company match
Paid time off and holidays
Company-paid life insurance
Waiting period may apply

Job Title: Terminal Manager Department: Operations Reports To: Vice President of Operations Location: Cordele GA Job Type: Full-Time On-site Company Overview We are a leading privately held liquid food-grade tank carrier with a vision to be the best in North America. Our mission is to deliver outst...