Application Support Engineer

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Title: Application Support Engineer

Location: Boston MA

Work Arrangement: Onsite preferred (Hybrid/Remote options may be considered)

Experience: 4 5 years

Duration: 5 Months

Key Skills:

Application Remediation
IT Troubleshooting
Engineering Support
SQL
Python VBScript PowerShell
AWS

Responsibilities:

Monitor and triage jobs and system integrations
Facilitate access and user requests for complex or sensitive systems
Collaborate with internal and 3rd party vendors to drive resolution of production support items
Manage and triage major or minor production system incidents
Monitor and manage a support queue
Document status and resolution of incidents requests and problems
Perform data gathering tasks in support of audit and regulatory filing activities
Work closely with app development teams to propose and suggest improvements and enhancements to applications and solutions being developed
Support system patching and application lifecycle process
Participate in corporate / firm-wide technology initiatives
Research and respond to data inquiries
Assist with system access certification activities
Assist with basic reporting and system automation efforts
Assist with production software release activities
Support business continuity / disaster recovery planning and testing efforts

Required Technical Skills:

4-5 years experience in an application support or similar technical role
Strong troubleshooting and analytical skills in a Microsoft Windows environment
Highly motivated individual able to drive problem resolution from inception to closure
Strong communication skills
Experience in the financial industry a plus

Additional Technical Skills:

Experience working in and administering Windows Desktop and Server environment
Intermediate Microsoft SQL skills
Basic to intermediate experience with scripting languages including one or more of the following: Python VBscript PowerShell
Experience supporting data pipelines and ETL jobs such as with SSIS
Experience with BI tools like Cognos or Tableau
Experience with managing and supporting applications on external cloud platforms such as SnowFlake AWS MS Azure a plus
Understanding of DevOps principles and familiarity with Agile principles a plus
Experience with supporting web scraping or large data gathering jobs

Key skills: Application support Application Remediation Engineering Support AWS SQL Python VB Script PowerShell Windows

Title: Application Support Engineer Location: Boston MA Work Arrangement: Onsite preferred (Hybrid/Remote options may be considered) Experience: 4 5 years Duration: 5 Months Key Skills: Application Remediation IT Troubleshooting Engineering Support SQL Python VBScript PowerShell AWS Responsibi...