Clinical Services Supervisor RN Edina

Location Address:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• This is a Family Practice clinic
• Full time position (80 hours every two-week pay period)
• 8-hour day shifts - Clinic hours are 7a - 530p - 8 hours within this time frame - with focus on end of day shift
• No weekends
• Position is onsite - position will help support clinical teams at this site and another that is two blocks away
• 2 years of leadership experience with direct reports preferred

Job Description:

Supervises patient care clinical operations and works in partnership with site leadership to leverage the strengths and expertise of all to support exceptional clinical quality results. Participates in planning implementing coordinating and evaluating patient care activities staff education and management activities.

Principle Responsibilities

• Coordinates daily operations and staff
  • Supervises and understands the scope of practice of patient care delivery by staff.
  • Participates in daily huddles to ensure nursing and clinical staff have the equipment tools and resources required for patient care and to accomplish clinical objectives.
  • Hires manages leads and engages staff to effectively drive performance to support patient care and clinical objectives.
  • Ensures effective orientation processes and clinical training to enable staff to operate at the top of their licensure or certification for optimal clinical outcomes.
  • Builds and retains engaged staff by utilizing employee engagement data tools and methods.
  • Supports and manages staff volumes.
  • Participates in the development and management of the clinical operations budget and capital requests.
  • May manage a remote workforce.
• Patient experience clinical quality and safety
  • Partners with site leadership to develop implement and evaluate patient care delivery processes.
  • Utilizes patient experience and feedback to inform improvements and immediate recovery as needed.
  • Empowers staff to resolve patient complaints and concerns and creates a culture of service recovery.
  • Supports an environment to achieve quality goals by identifying and removing barriers communicating changes and ensuring training and development of staff.
  • Ensures compliance with regulatory and safety requirements integrity and confidentiality of patient information and data and maintains a safe environment for staff and patients.
  • Partners with the safety lead to conduct or observe drills evaluate staff preparedness and proactively address gaps.
• Continuous process improvement
  • Utilizes process improvement methodologies to drive clinical outcomes.
  • Creates a culture of continuous process improvement by empowering staff to identify issues and develop solutions.
  • Participates and/or leads deployment of system-wide initiatives utilizing effective change management and performance management methodologies.
• Other duties as assigned.

Required Qualifications

• Associate degree Nursing or related field with a minimum of 3 years of hospital or clinic Registered Nurse experience
• Demonstrated leadership experience

Preferred Qualifications

• Bachelors degree in Nursing or related field with a minimum of 2 years of hospital or clinic Registered Nurse experience
• Project and initiative experience
• 2 years of supervisory experience

Licenses/Certifications

• Licensed Registered Nurse - MN Board of Nursing required if working in MN upon hire
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in WI upon hire
• BLS Tier 1 - Basic Life Support - Multisource required by completion of orientation

Physical Demands

• Medium Work*:
• Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy) up to 25 lbs. frequently

Pay Range

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. Thats why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team you have access to a wealth of valuable employee benefits that support the total well-being mind body spirit and community of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars dedicated well-being navigators and many programs activities articles videos personal coaching and tools to support you on your journey.

In addition Allina Health offers employee resources groups (ERGs) -- voluntary employee-led groups that serve as a resource for members and organizations by fostering a diverse inclusive workplace aligned with the organizations mission values goals business practices and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision legal critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.