Sr Business Process Analyst
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later having pioneered an industry. And were just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized actionable insights aimed at solving important health challenges. To continue what weve started: Improving human health.
We are driven by thousands of ambitious passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening serving with integrity thinking big and being dependable. Weve already changed millions of lives and were ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. Well get there by constantly reinventing unique biosensing-technology experiences. Though weve come a long way from our small company days our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
The Customer Advocacy Data Analytics Team is a full-stack data team focusing on analyzing post-market data to drive product design improvement decisions and ensure adherence to regulatory standards. We build and maintain data pipelines design and provide KPIs for multiple business units and perform ad-hoc analysis for a multitude of agencies and regulatory bodies.
As a Data Informatics Analyst you will be working in a fast-paced environment alongside the team to query and compile post-market product information to support ad-hoc data requests and periodically generate custom-formatted metrics to support business needs. The ideal candidate for this position is also able to present this data professionally and effectively to various departments within the organization.
Where you come in: (target 5-8 bullets max 10)
- You will work in various databases and with Business Intelligence to pull information from verified and validated sources to track and trend post-market product complaint data.
- You manage the creation maintenance and support of metrics reports analyses and dashboards with datasets of various sizes and file formats for inter-departmental communication of Post-Market Product Surveillance data.
- You work with various departments to provide data relevant to their business processes and data needs.
- You support the execution of daily metrics to Customer Advocacy Management team to monitor department performance.
- You support the execution of weekly metrics to Customer Advocacy Management team to monitor product performance.
- You demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
What makes you successful: (target 5-8 bullets max 10)
- You have strongSQL programming skills.
- You are experienced working with relational databases and/or distributed computing platforms and their query interfaces such as SQL Snowflake and GCP BigQuery.
- You are experienced with GitHub or similar version control software.
- You have data visualization experience with Python visualization libraries Tableau Power BI or similar.
- You have strong computer skills including Microsoft Office and Electronic Quality Systems
- You bring excellent troubleshooting abilities and skills to analyze data problems and propose solutions.
- You show excellent written and verbal communications skills with a proven ability to translate complex methodologies and analytical results to business insights.
What youll get: (this section should not be modified)
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative industry-leading organization committed to our employees customers and the communities we serve.
Experience and Education Requirements
- Typically requires a Bachelors degreein a technical discipline and a minimumof 5-8 years related experience orMasters degree and 2-5 years
equivalent industry experience or a PhDand 0-2 years experience
#LI-Hybrid
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Required Experience:
Senior IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Dexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†
