Clinical Clerical Coordinator Clinical Lab Genomic Testing Multi Site Full Time, Day (8HRS)

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• Serves as in-house expert resource on registration in EPIC and ARIA.
• Assigns daily work schedules adjusts work for coordinator staff.
• Verifies insurance eligibility.
• Ensures scheduled patients are eligible for services requested and/or determines patient liability.
• Keeps IT logic current in EPIC and ARIA systems when changes occur both internally and externally.
• Assigns medical records if necessary.
• Meets productivity standard set for this position 90% of the time.
• Performs monthly Quarterly Reviews on sample registrations performed by staff to ensure accuracy.
• Prepares monthly productivity report from data supplied by staff and other ad-hoc reports as requested.
• Reviews registration edit report identifies documents and reports registration problems to technical staff and corrects database in a timely fashion.
• Adheres to policies practices and procedures.
• Administers and evaluates competency exams of new staff and provides on the job training.
• Participates in registration orientation for new staff.
• Serves as a resource to other staff on registration benefits and authorization process.
• Participates with manager in improving clinic registration procedure.
• In the absence of the Operations Manager maintains operations of the unit.

• Associate degree in health-related field from an accredited college or university

• Four (4) years of progressively responsible experience in a medical billing or health insurance office setting along with prior supervisory experience

• Skilled in effective communications customer service problem solving and managing multiple priorities
• Demonstrated knowledge and understanding of insurance eligibility benefits contract language and medical terminology
• Ability to demonstrate supervisory skills
• Demonstrates knowledge of registration policies FSC determinations and contract information
• Accurately utilizes EPIC insurance dictionaries to assign FSC
• Demonstrates acceptance of patient and family regardless of race gender disease process life-style sexual orientation religious or cultural beliefs
• Ability to utilize appropriate manual and electronic systems
• Ability to maintain confidentiality

• None

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.