Data Center Infrastructure Engineer , HKG Infra Delivery Techs

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
Office hours duty in data center operations
Capacity landing and decommissioning according to process guideline
Run rack to rack cabling include fiber and copper cables upon Amazon standards.
Rack cabling coordination and quality control
Innovate and contribute from day to day operation experiences to improve operation efficiency
Maintain proper media operations according to process guideline
Site management and maintain tidiness in operation areas
Assist Hardware Break-fix and troubleshooting according to process guideline


A day in the life
You will experience a typical day of DCO in Amazon with
Take ownership of technical issues utilizing cross-team collaboration when needed to drive resolution
strive for operations excellence and innovate improvement ideas
Use ticket system to prioritize and track the installation diagnosis and hardware or network issues
Maintain service level agreements through the rapid response to emergency issues

Reasons you will love working in an Amazon Data Center:
Diverse and inclusive culture
Professional development opportunity through hands-on training and learning on wide variety of systems career advancement within AWS Data Center
Ability to have high degree of ownership to innovate and scale ideas across Amazon Data Centers world-wide


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- Bachelors degree in IT computer science or equivalent
- Knowledge of network cabling optic types and test equipment
- 1 years of computer hardware troubleshooting and repair experience

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1 years of data center experience
- Experience with fiber optic and copper cabling standards testing equipment & troubleshooting methodologies
- Experience summarizing and communicating important data

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.