Head of IT Support (Governance, Security, and Planning)

Job Description:

Position Summary
The Head of IT Support provides oversight of IT Governance Security and Strategic Planning. This role ensures that IT operates in alignment with corporate goals regulatory requirements and industry best practices. The Head of IT Support is responsible for building a strong governance framework protecting the enterprise through effective cybersecurity and enabling the long-term success of IT through planning and portfolio management.

Key Responsibilities

• Lead IT Governance Security and IT Planning & Management functions.
• Develop and enforce IT policies standards and compliance frameworks.
• Oversee the enterprise cybersecurity program including risk assessments threat management and incident response.
• Partner with senior leadership to define IT strategy budgets and long-term investment plans.
• Drive IT portfolio management prioritizing initiatives based on business value and risk.
• Monitor IT performance through reporting and metrics ensuring accountability across the IT organization.
• Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services.
• Lead disaster recovery business continuity and risk management planning.
• Manage relationships with auditors regulators and external partners for security and compliance.

Qualifications

• Strong knowledge of IT governance frameworks (COBIT ITIL) compliance regulations and cybersecurity best practices.
• Demonstrated ability to align IT strategy with business priorities.
• Financial acumen in IT budgeting cost control and portfolio management.
• Excellent leadership analytical and communication skills.

Education: Bachelors degree in Information Systems Cybersecurity Business Administration or related field.

Experience: 10 years of IT leadership experience with emphasis on governance security and planning.

Equal Opportunity Employer (EOE) Qualified applicants will receive consideration without regard to their race color religion sex sexual orientation gender identity disability protected veteran status and national origin.

At Astemo were challenging the status quo with the power of diversity inclusion and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued respected and empowered. We dont just accept differencewe celebrate it we support it and we thrive on it for the benefit of our employees our products and our community. Astemo is proud to be an equal opportunity employer.

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