Department: Continuing and Professional Education
Classification: Office Specialist 2
Appointment Type and Duration: Regular Ongoing
Salary: $19.36 $28.75/hr (updated); commensurate with experience.
FTE: 1.0
November 19 2025; position open until filled.
Please submit a resume with your application ensuring a complete work history that demonstrates how you meet the minimum qualifications for this position.
University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges selected vendors and national credentialing associations CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be an admitted student at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities lifelong learning enrichment courses and community engagement activities that serve nearly 5000 participants annually at local continuing ed programs.
Through CPEs mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development the Conference Services sub-unit provides an important resource to this mission in two ways: first by providing specialized operational support to academic departments individual faculty members in their hosting of on-campus events and noncredit workshops or other auxiliary units (e.g. UO Housing); second by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10000 attendees).
Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars. CPE reports to the Office of the Provost.
Are you highly organized detail-oriented and fulfilled by seeing an event come to life from concept to completion Join our Exhibits Team and play a vital role in creating dynamic large-scale conferences across the country.
As the Event Assistant for the Exhibits Team youll support the planning coordination and execution of multiple events. Working closely with the Team Lead managers and external partners youll help ensure every detail from exhibitor logistics to customer service runs smoothly and efficiently.
In this role youll contribute to every phase of event production from initial planning to on-site implementation. Youll collaborate with Exhibit Managers and external partners to transform concepts into engaging well-executed experiences. Youll also partner with our IT team to manage digital event tools including online registration forms and event websites overseeing everything from content specifications and testing to final updates.
Youll take the lead in communication and outreach efforts helping to ensure exhibitors attendees and partners receive timely and accurate information. A key part of your role will be organizing and training student and temporary staff to provide excellent customer service and assisting in managing escalations or complex inquiries in partnership with Registration and Exhibits Managers.
Key Responsibilities
Event Coordination: Support Exhibit Managers in planning and executing multiple conferences and exhibitions from inception to completion.
Digital Management: Assist in the maintenance of event registration systems and websites in collaboration with the IT team ensuring usability and accuracy.
Customer Service & Communication: Respond to exhibitor and attendee inquiries manage escalation protocols and lead student and temporary staff in providing high-quality service.
Exhibitor Management: Facilitate exhibitor applications booth placements and payments; monitor data accuracy and follow up on outstanding balances.
Outreach & Marketing: Collaborate on event marketing campaigns and lead student teams to execute outreach efforts to potential exhibitors and partners.
On-Site Leadership: Represent the Exhibits Team at national events ensuring seamless on-site operations and effective team coordination.
Youll work alongside a variety of clients and partners across the country providing both administrative and on-the-ground support to ensure the successful fulfillment of exhibit operations.
This position follows a standard 8:00 a.m. 5:00 p.m. schedule with extended hours during event periods. You can expect to travel 1530 nights per year to support event operations. This position earns overtime for work beyond 40 hours a week. The Event Assistant reports to the Exhibit Services Manager Team Lead of Conference Services.
If you thrive in a fast-paced environment enjoy keeping complex projects organized and take pride in seeing your work contribute to the success of large meaningful events wed love to have you on our team.
Two years of general clerical experience. One year of which included typing word processing or other experience generating documents; OR
An Associates degree in Office Occupations or Office Technology; OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Excellent customer service skills.
Ability to communicate effectively with individuals from diverse backgrounds and cultures.
Experience training and organizing the work of others.
Strong organizational skills and detail orientation.
Ability to work independently to anticipate needs prioritize multiple tasks and follow through while handling frequent interruptions and rapidly shifting priorities.
Bachelors Degree.
Two years of experience in events and meetings.
Experience in fulfilling event coordination from project inception through onsite deployment.
Fluency in using web-driven database systems and managing records.
Experience in sales and outreach.
Experience in training customer service representatives and handling customer service escalations.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503 Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees including health insurance retirement plans and paid time off. For more information about benefits visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process please email us or call .
UO prohibits discrimination on the basis of race color religion national origin sex sexual orientation gender identity gender expression pregnancy (including pregnancy-related conditions) age physical or mental disability genetic information (including family medical history) ancestry familial status citizenship service in the uniformed services (as defined in federal and state law) veteran status expunged juvenile record and/or the use of leave protected by state or federal law in all programs activities and employment practices as required by Title IX other applicable laws and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information related policies and complaint procedures are listed here.
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