Senior Business Change Manager 12 Month FTC

Allwyns transformation journey has to date focused primarily ontechnological change modernising systems our digital platform and technical capabilities. Now were shifting toward consumer-centric change where every change begins with understanding the people we serve and the experiences we want to create.

As Senior Change Manager you will deliverhuman-led changeto achieve real organisational outcomes that will in turn support Allwyn to return more money to good addition to managing a portfolio of change programmes youll need to look at thebroader context of change within Allwyn understandingcomplexities culture and the knock-on impacts of multi-programme change. Youll navigate competing demands and shifting priorities with empathy curiosity and composure ensuring change remains purposeful and sustainable. Most of all youll ensure weinspire delight and engage our colleagues so everyone feels ready for and excited by what comes next.

What youll be doing

This hands-on role will require expertise across all aspects of Business Change Management youll draw fromexternal experience and best practice whilst leveraginglessons learned from previous Allwyn transformation initiatives and other cross-functional projects. This will include:

Change Strategy Planning & Implementation

• Develop and deliver change management strategies aligned with Allwyns evolving transformation roadmap
• Assess the impact of change across the business through people process and technology dimensions
• Define and implement change action plans that not only consider whatneeds to change but importantly howthe change will be delivered to colleagues
• Map organisational impacts and dependencies to balance innovation with operational capacity capability and change load

Stakeholder Engagement

• Identify map and engage stakeholders across relevant business areas and change networks including Allwyn Senior Leadership Team Game Changers and Business Champions
• Build strong trusted relationships with stakeholder groups to gain buy-in alignment and shared accountability
• Partner with senior leaders to provide visibility of the broader pipeline of change (where appropriate) and the impact on people
• Influence sequencing and prioritisation to ensure successful sustainable delivery

Communication

• In partnership with the Communication Team design and deliver communication strategies that inform inspire and connect people to Allwyns transformation journey
• Ensure all messaging is clear relevant and reflects a customer-first human-led approach
• Act as a trusted advisor to leaders and people managers helping them communicate and model desired change behaviours

Training & Capability Building

• Partner with Allwyns Learning and Development team and third-party learning provider to create inspiring and targeted learning strategies that will equip teams for new ways of working
• Partner with the Transformation BRCM team to ensure a seamless handover of the Allwyn Change Portal (learning and resources) into Post-DCO/ BAU ways of working
• Help embed mindsets and behaviours that support customer experience excellence and cultural transformation

Readiness Assessment & Reporting

• Conduct readiness assessments and track progress against milestones and outcomes
• Seek feedback regularly to ensure colleague awareness engagement and ability to support and sustain the change
• Identify manage and mitigate business change related risks dependencies and capacity constraints

We are Allwyn UK part of the Allwyn Entertainment Group a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic Austria Greece Cyprus & Italy.

While the main contribution of The National Lottery to society is through the funds to good causes at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime largescale transformation journey by creating a National Lottery that delivers more money to good causes.

Weve developed ground-breaking technologies built player protection frameworks and have a proven track record of making lotteries better.

• Innovation - We pride ourselves on it! Were constantly looking for new ways to excite our customers bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
• Giving back Did you know that playing the lottery generates around 30m a week for charities and good causes in the UK Our aim is to have doubled this number by the end of the first 10-year licence
• Sustainability Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
• Inclusion and accessibility We are making all parts of The National Lottery inclusive whether you play a game in a store or online.

We want to create one of the UKs most inclusive organisations where people can bring the best of themselves to do their best work every day for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination harassment or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs the job requirements and the individual qualifications. Allwyn encourages applications from individuals regardless of age disability (visible or hidden) sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means weve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process please contact a member of the talent team at and well be happy to help.

• Experience in business change management and large-scale transformation

• Strong understanding of change management methodologies (e.g. Prosci Kotter)
• Proven ability to work confidently across all levels in complex multi-programme environments
• Strategic and structured but also adaptable and people-focussed
• Skilled relationship builder who can inspire trust and collaboration
• Deeply empathetic with the ability to understand and navigate organisational sensitivities passionate about creating meaningful lasting change not just implementing it

• 26 days paid leave (plus bank holidays)

• Annual bonus scheme

• 2 x Life Days

• 4 x Salary of Life Insurance

• Pension: well match your contribution up to 8.5%

• Single Private Health Cover

• 500 Wellness Allowance

• Income Protection

• Enhanced parental leave (maternity and paternity)

• Eye Care Dental and Cycle To Work schemes

Required Experience:

Manager